Join Us as Our Front-of-House Assistant Manager!

We are seeking a highly motivated and experienced Front of House (FOH) Assistant Manager for our Corporate Food Dining Program! In this role, you'll work closely with the FOH Manager to manage all aspects of the front of house operation and ensure guest satisfaction across all cafes and concepts. Your responsibilities will include collaborating with chefs and managers on menus, overseeing menu signage and food cards, handling administrative tasks, mentoring and training the server team, and seeking ways to improve daily operations. If you have a passion for hospitality and are committed to delivering exceptional customer service, we encourage you to apply!

What We Offer:

• Work-Life Balance: Enjoy a Monday-Friday schedule with holidays off
• Generous Benefits:
  • 2 weeks of Paid Time Off
  • Medical, Dental, and Vision insurance options 
  • 401k plan
  • Secure, Onsite Parking
  • Company Phone and Computer
  • Free, delicious meals during your shifts
• Inclusive Environment: Join a diverse and welcoming workplace where your voice matters.

Responsibilities:

• Work with the FOH Manager to help manage all aspects of front-of-house operations, in line with, regulation and client requirement to ensure client & guest satisfaction across all cafes & concepts
• Collaborate with all chefs, managers, and leads on rotating menus including but not limited to attending menu meetings, finalizing daily menus for various service and stations, and printing of new food cards
• Oversee and update menu card program including but not limited to, creating, printing, and distributing signage, menu displays, menu edits, and accurate allergen and dietary information.
• Ensuring menu and displays are in compliance with aesthetic standard and replacing as needed
• Verifies all menus posted on internal sites are uploaded properly with current title and ingredient information including possible allergens and dietary changes
• Inputs service data into trackable software including, guest counts, plate count, and food consumption
• Responsible for printing new documents including but not limited to count sheets, chef menus for checking, and any FOH documents as needed
• Assist in tracking proper FOH smallwares inventory and orders. Checking in orders and reporting issues upon delivery to the management team 
• Proactively checking emails, internal communications, and various feedback pages and relaying information to proper department for follow up
• Communicate with the Pastry Chef regarding any needs or menu changes
• Train new team members on identified equipment and FOH procedures as needed, ensuring standards and protocols are followed
• Work with FOH Manager to complete daily/weekly orders for the purchaser/purchasing team and smallwares list
• Work with FOH Manager to implement efficiency improvements to checklists, service, and FOH operations
• Act as a host during service, setting an example to the rest of the team, for customer service standards, and interact with guests in a friendly, welcoming manner
• Regularly inspect and monitor all stations for correct preparations and presentation before, during & after service hours 
• Ensure the team is following all legal requirements as well as having a hospitable demeanor, uniform, and PPE.
• Ensure that staff receive ongoing training in HACCP, Food Safety, Health & Safety, Allergens, and OSHA 
• Check food records and logs have been filled out correctly, in an organized and timely manner. Reporting any issues immediately to management team
• Ensuring weekly schedules and any changes for the FOH team are communicated and implemented
• Work with FOH Manager and conduct weekly meeting with all FOH team 
• Work with FOH Manager on daily and weekly summary report (recapitulation) to management team
• Check daily if there are ongoing issues, including equipment and cleanliness. Report to management team/submitting tasks where applicable
• Other duties as assigned.

• High level experience with menu planning and recipe development
• Excellent customer service and communication skills
• Proficient computer skills (Google Suites & Microsoft Office)
• Professional appearance and interpersonal/organizational skills
• Strong multi-tasking, time management, and problem solving skills
• Ability to prioritize assignments with time sensitivity and work under pressure in a diverse environment
• Knowledge of food industry terms and products, kitchen safety regulations (HACCP, OSHA, allergens), and local health and safety regulations.

Education & Work Experience:

• Experience managing/working with a large team  
• Must have and maintain an active Manager ServSafe Food handler's certification.
• Must possess a strong understanding and knowledge of food and corporate kitchens.
• Experience in hospitality field
• Experience in a fast paced kitchen and café environment

Requirements:

• Must have and maintain an active Manager’s Food Handlers Card, as required by the California Health Department.
• Authorization to work in the US

Physical Demands:

• Physical Stamina: Standing, walking, and some heavy lifting required for job tasks.
• Visual Acuity: Ability to perceive and adjust to various visual demands.

If you are passionate about food and hospitality, and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity.