Retail Sales Associate

We are looking for a Retail Sales Representative to provide excellent customer service for our female clothing and shoe business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• Training on site
• Bilingual is recommended for this position

Job Type: Full-time

Pay: From $14.50 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person