You are here: > > Apprentice Customer Service Assistant * **Apprentice Customer Service Assistant**

* Business: CCF

* Sector: Apprenticeships

* Location: Exeter, Devon

* Salary: Competitive Benefits

* Hours of work: 42.5 per week, Monday to Friday 7.30am to 5pm

* Position type: Fixed Term Contract

* Job type: Full Time

* Date posted: 08-Jun-2021

* Job reference: 32232

** Job Description**

**Customer Service**, it means many things to many people. But being **C**ompletely **C**ustomer **F**

Being an **Apprentice Customer Service Assistant** with us gives you a fantastic opportunity to showcase your ability to build relationships with customers. Dont worry though, we dont expect you to already be an expert in our products. Youll join our **industry-leading apprenticeship programme**, enabling you to build the necessary skills, knowledge and behaviours to be best you can and to set you up for future success.

Our CCF Pursuit of Better Certificate is a 12 month Apprenticeship that will give you the tools to be successful in your role. Over the length of your apprenticeship programme, youll explore:

* Our safety culture within branch

* The products we sell and the services we provide

* What makes us different and keeps us as the number one choice for our valued customer base

Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesnt have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom.

No two days are the same, but ultimately youll: Build relationships with customers over the counter and on the phone by taking orders, providing quotes, offering possible solutions and relatable products Be helpful and friendly, you will likely get to know our customers on a first-name basis Use your learnt knowledge of our products to assist with enquiries, provide product information, prepare quotes and help each customer with their purchase

A competitive salary and benefits which include 22 days holiday, colleague bonus and colleague discounts across the Travis Perkins Group businesses. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!

Were looking for individuals with the potential to be future leaders within our business. Youll be someone who is keen to immerse themselves and work across all areas of our businesses with the ambition and desire to build a long lasting, successful career with us.

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