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Love customer service? Well, keep reading!
XPS Solutions has been in the self-storage industry for 24 years. We provide customer service solutions for thousands of self-storage facilities. We believe that EXPERIENCE MATTERS. THEIRS. YOURS. OURS. Put your experience as a self-storage professional to work by providing an excellent experience for our clients and customers.
Just do it from the comforts of our beautiful campus in Richardson, TX, or your home office (if approved)!
There are a few things you need to know:
Working on campus you will enjoy building relationships with your co-workers, access to a fully-stocked cafeteria, “phone booths” available for use during breaks to have private conversations, all the equipment necessary to perform the job, face-to-face time with your coaches, and much more.
Working from home you will be required to provide your own equipment (financing options available), have reliable internet, have a quiet place to work with no distractions, have regular check-ins with your coach, participate in virtual team-building events, and can wear yoga pants all day if you like.
Here are the questions you probably want to ask us:
How much does it pay? Well, that depends on several factors including experience. But our pay scale is completely in line with other self-storage manager pay rates PLUS you won’t have to deal with rental trucks or sweeping units! And there are bonus opportunities!
What would my schedule be? There are several shifts available (6am - 2:30pm, 9am – 5:30pm, 10am – 6:30pm, 11am 7:30pm). We will work with you to choose a shift that works best for you. You will be assigned one weekend day to work.
What does training look like? Well, training is PAID and usually takes five days. After being trained, you will be paired with a mentor who will always be available to help.
What skills are required? You have to understand self-storage. You need to be able to multi-task. You must be an active listener to identify the customer's needs. You must be helpful, friendly, and kind to each and every caller. You must be able to type at least 35 words per minute.
Sound good so far? There’s much more to discuss including benefits and growth opportunities, but let’s start by getting to know each other. Use this link to apply, and if you are selected for an interview, our hiring manager will reach out. Good luck!
ONSITE TRAINING/REMOTE
REQUIRED HOURS
ESSENTIAL DUTIES AND RESPONSIBILITIES:
ESSENTIAL SKILLS AND EXPERIENCE:
POTENTIAL GROWTH OPPORTUNITIES:
COMPENSATION/PAYROLL SCHEDULE
BENEFITS
NO PHONE CALLS PLEASE
EQUAL OPPORTUNITY EMPLOYER
DRUG SCREEN AND BACKGROUND CHECK REQUIRED
Full Time
$35k-44k (estimate)
03/27/2024
05/07/2024