**Team Leader - Account Management**

Department:

Sales Location:

Chicago * Have a strong focus on People and Performance Management

* Lead and help the team to retain and grow existing TravelPerk customers

* Help the team to drive strategic negotiations with existing clients

* Enhance materials and deliverables aimed at TravelPerks customers

* Help with the automation of BAU tasks

* Set and define geographic territories and responsibilities

* Coordinate the onboarding of new clients with the implementation and sales team

* Coordinate the onboarding and training of new AMs

* Ensure alignment with HQ AM Team

* 2-3 years experience in a Sales Management position, preferably Account Management

* Previous experience as an Account Manager

* Experience in the travel industry is preferred

* Experience in a startup environment is essential

* Ability to thrive in a fast paced environment

* Organization and structure

* Problem solving capabilities

* Strong commercial aptitude

* Ability to analyze and summarize. Numerical literacy and ability to perform forecasts. Excel savvy

* Hands on experience with Salesforce

* *This position requires being based in one of the following cities: Chicago, Miami and Austin*

We are TravelPerk: a fast-growing, well-funded startup that since our creation in early 2015. Backed by world-class investors from some of techs most disruptive companies, including Slack, Trello, Twitter, Farfetch, Deliveroo and Delivery Hero, our team is made up of A-players from across the travel industry.

Over the past few years, weve been named by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. Were revolutionizing the B2B corporate travel marketworth over $1.3 trillionby simplifying the process for everyone involved.

Were continuously growing and adapting to the situation. Because were innovators we have been focused on turning lemons into lemonade, during the last year we have welcomed and acquired the likes of , and Albatross to the team. From , to and of course we are shaping the future of the industry. Our team continues to emerge stronger and stronger as we adjust to the new normaland thats where you come in!

If youre ready to take off with us, keep reading!

As Team Leader, you will manage a team of Account Managers, helping them to expand each client by adding value to their current service offering. You will also be responsible for ensuring alignment between HQ and US-based Account Managers in terms of KPIs, Targets and Best Practices. Additionally, you will be in charge of developing US-specific best practices, through innovative thinking and act as a sponsor with key accounts in order to manage customer expectations.

**What Youll do:**

**What we look for:**

**On top of that, you will only be the right candidate if you are:**

* Empathetic: someone who can identify with the customer and your team, genuinely wants to support them using an optimal problem-solving methodology

* Honest, open and trustworthy: your peers and managers can trust you. You are a team player, dont play political games, and care more about the teams success than about your own career gains

* Focused and determined: You dont let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around

* You seek feedback early and often and are open to both give and take constructive and direct criticism

* Competitive compensation including equity in the company

* Generous vacation days so you can rest and recharge

* Health perks such as private healthcare or gym allowance depending on your location

* "Flexible compensation plan" to help you diversify and increase the net salary

* Flexibility to work from home most of the time with core hours

* Unforgettable TravelPerk events including to travel to one of our hubs

* Udemy for business account to continue your development

* Mental health support tool for your wellbeing

* Exponential growth opportunities

**Flexible Work Policy**

* You will need to be based in one of our hub countries, some positions are only open in specific locations

* We will require you to travel to the office hub in your country once or twice per week depending on your position

* In addition, every quarter you will be required to travel to an office hub location for up to 5 days to meet with your whole team

* We have flexible working hours to fit around your life

* Team members that want to go to the office more are welcome to!

For certain positions we can help with relocation from anywhere in the world, please let us know in your applications and we will asses weather this is possible. English is the official language at the office. Please submit your resume in English if you choose to apply.

TravelPerk is a global company with a diverse customer baseand we want to make sure the people behind our product reflect that. Were an equal opportunity employer, which means youre welcome at TravelPerk regardless of how you look, where youre from, or anything else that makes you, well, you.

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