Internova Travel Group has an immediate opening for a Lead, Network Engineer within its Global IT Services department. We are looking for a Network Lead that can thrive in a challenging and rewarding environment. This person will help design, implement, troubleshoot, analyze and maintain networks, responsible for providing complex networking solutions that include highly secure and dynamic networks on an enterprise basis. Analyzes business needs; designs installs, and supports network solutions on multiple platforms in a LAN/WAN/VPN. Utilize expertise in creating a network and enterprise-wide solutions. The qualified candidate will work across suppliers, internal technology teams, and customers to develop a complete end-to-end support services framework.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.

Design and determinate standards, implementation, maintenance, and operation of network devices and controls.
• Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
• Collaborate with executive management and department leaders to assess near- and long-term network capacity needs
• Configure, test, and maintain LAN/WAN equipment's and related services
• Provide support, maintenance, security, and planning for a corporate LAN and WAN
• Identify, diagnose, and resolve network problems
• Provide superior customer service to internal clients, proactively notifying customers of issues as well as reactively responding to escalations
• Work with all IT Managers to develop technology roadmap showing how to move from current condition to future vision
• Maintain a positive working relationship with IT technical staff and HR functional staff at all affiliated companies
• Create and maintain comprehensive documentation for all implemented networks
• Assist in preparation of proposals and solution presentations
• Windows and Linux systems, business applications, anti-virus protection, email, and authentication administration.
• Daily maintenance and problem resolution, operating system patches and software upgrades, and routine hardware configuration
• Hands-on experience implementing and administrating network devices, setting and maintaining policies and rights/security within a Windows, Unix, and Linux
• Participate in 24x7 on-call rotation
• Participate in on-call management rotation for first-hand experience of how priority incidents are handled. Provide intervention and guidance to resolve and restore service urgently.
• Develop and define policy and procedures for IT Services processes
• Manage and increase the effectiveness and efficiency of Support Services through improvements to each function as well as coordination and communication between support and business functions.

• Proven experience and success with LAN, WAN, WLAN, VPN, and DMVPN design and implementation.
• Proven experience with network capacity planning, network security principles, and general network management best practices.
• Expert level knowledge of firewall management.
• Strong, hands-on technical knowledge of network and PC operating systems
• Excellent knowledge of telephony systems, including Cisco VoIP, Mitel, Avaya.
• Working technical knowledge of current network hardware, protocols, and Internet standards.
• Excellent hardware troubleshooting experience.
• Extensive application support experience
• Competence with testing tools and procedures for voice and data circuits.
• Good understanding of the organization's goals and objectives.
• Knowledge of applicable data privacy practices and laws.
• Self-motivated ability to function effectively in a dynamic, fast-paced environment and to manage several projects concurrently.
• Customer service orientation and superior interpersonal skills - able to communicate with all levels of management in a global company environment.
• Must demonstrate a strong understanding of technology business processes and experience in documenting processes in application development projects
• Must demonstrate strong leadership skills and the ability to make a sound business judgment
• Must have excellent communication skills
• Must be able to present and interact with all levels of the organization
• Bachelor's degree in computer science or similar
• 7 years experience with managing core networks and server operating systems, including Windows, Unix/Linux
• 7 years experience with Switches, Routers, Servers, Firewall, LAN, WAN, TCP/IP, DNS, Latency, VoIP, Qos, EIGRP, BGP, OSPF, ATM, VPN, MPLS.
• 7 to 10 years technology experience background
• Certifications, CCNA, CCNP, CCNP Security, CCVP

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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