Overview

Transworld Systems, Inc. is an industry leader for over 50 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. With over 50,000 clients the proposal manager is empowered to successfully respond to client and prospective client business needs through the successful response to request for proposals/information to facilitate long-term growth across the entire customer lifecycle.

Responsibilities

Assist Proposal Manager with proposal (RFI, RFQ, RFP) process from receipt to submission of deliverables including, but not limited to:

• Create initial draft documents (question and answer templates) to align with specific RFP requirements/instructions
• Curate the relevant, pre-written content from the library that best responds to the RFX questions, marking any unaddressed questions where necessary
• Notify Manager of any unique RFX questions that don’t have a pre-written response
• Compile, edit, and proofread proposals prior to sending to the Manager for additional proofreading and finalization
• Assist in the maintenance of the content library of proposal answers and files of proposal exhibits
• Other proposal project work as required including, but not limited to reporting, analysis of competitive proposals, coordination of all proposal activities and engagement with various TSI SME’s and potential participation in client/new prospect bidding or BAFO meetings

Qualifications

• Bachelor’s degree in journalism, business or technical communications, English, marketing or related field, or two years of equivalent experience preferred
• Superior communication skills
• Excellent English writing and reading comprehension skills (including very strong punctuation, grammar, and word usage)
• Proficient keyboard and desktop publishing skills using MS Office applications (Word, PowerPoint, Excel,), Adobe Acrobat
• Excellent interpersonal, written, and oral communication skills.
• Ability to meet uncompromising deadlines, and work under pressure while balancing multiple priorities.
• BPO/Asset Receivables management industry knowledge and/or experience preferred, but not required.
• Ability to work in a team-fostered environment and willingness to learn about the business.
• Ability to work in a multi-tasked environment.
• Ability to prioritize and organize work independently, proactive with initiative and requires minimal supervision.
• Proven ability to manage workload including communicating effectively when additional team resources are needed to meet demands
• Very keen attention to detail, with excellent organization and time management skills

Physical requirements:

• Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
• Frequently required to sit, stand, walk, talk, hear, bend and reach
• Ability to reach with hands and arms
• Occasionally lift and/or move up to 30lbs

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

• Broadband internet connection (No DSL, or Dial Up)
• Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
• Speed Test Results: 25 mbps download, 20 mbps upload

Work conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. By signing below, you are acknowledging receipt and comprehension of this job description.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

TSISP

Pay Range