41 tenant services coordinator Jobs in houston, tx
RPM Living is Hiring a Resident Services Coordinator Near Houston, TX
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The position: The Resident Services Coordinator assists the Community Manager in overseeing the day-to-day operations of an apartment community, or communities, with resident relations issues, performances a variety of administrative/clerical duties, and has primary responsibility for any resident concerns being addressed.
Responsibilities:- Oversee all aspects of the resident experience
- Offer a professional, yet friendly, atmosphere in the leasing office
- Maintain awareness of the property competitors and contribute ideas to the Property Manager to improve resident retention and satisfaction
- Contact and follow up on renewals, new residents, and work orders
- Answer and handle incoming issues from current residents always offering excellent service
- Create a renewal program to optimize leas renewals and decrease resident turnover
- Create ideas for marketing and events and assist in successful execution of these events
- Plan fun activities for residents
- Develop and execute strategies for optimizing online reputation and resident satisfaction surveys in accordance with goals set by Community Manager
- Must be available for after hours for resident relations and other activities
- Perform other duties and projects as assigned by manager
- High school GED; or one to three years of related experience
- Possess knowledge of property operations, marketing principles and practices
- Knowledge of principals and methods for showing, promoting, and selling products of services; this includes marketing strategy and tactics, product demonstration, and sales techniques
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources management, leadership techniques, planning and organization, and coordinator of people and resources
- Basic computer skills, Microsoft Office Suite, Google Suite, Industry Specific Software
Employment with RPM Living is contingent upon successful completion of a background check and possess a valid driver's license.
RPM Living is an Equal Opportunity Employer.
Company Information:Join RPM Living and experience exceptional benefits designed to enhance your life.
Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full-time, regular associates
Employer paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for progressional development career growth and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
Job Summary
Full Time
$53k-69k (estimate)
05/01/2024
05/19/2024
rpmliving.com
SAN ANTONIO, TX
1,000 - 3,000
2005
DEBRA PORTER
<$5M
Commercial Real Estate Brokerage & Management
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About RPM Living
RPM Living is a full-service multifamily management company offering an innovative and personalized approach to real estate services. Headquartered in Austin, Texas, RPM is an NMHC Top 50 Manager and the third largest property management company in Texas managing more than 100 clients, nine regional offices and 84,000 units across 65 markets. As a company, we share the collective vision to enhance clients' investments through customized solutions and exceptional resident-centric service.
The following is the career advancement route for Resident Services Coordinator positions, which can be used as a reference in future career path planning. As a Resident Services Coordinator, it can be promoted into senior positions as a Commercial Property Manager I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Services Coordinator. You can explore the career advancement for a Resident Services Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Resident Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Resident Services Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Resident Services Coordinator job description and responsibilities
Resident services coordinators work at assisted living facilities, universities, or similar housing communities.
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They are responsible for creating a friendly and functional environment for everyone who lives in their facility.
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Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs.
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Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.
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Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Resident Services Coordinator jobs
Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.
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Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
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Demonstrated ability to establish trusting, confidential relationships
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Must have the ability to effectively facilitate meetings and community gatherings.
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Experience conducting community assessments, applying the principals of conflict management and/or deescalation techniques, and organizing community groups, events, and programs preferred.
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Step 3: View the best colleges and universities for Resident Services Coordinator.
