Who We Are Originally founded in Silicon Valley in 1952, we’ve been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role Quality Assurance Supervisor Work Location: Santa Ana, CAShift and Hours: 5:00am or 6:00am Start Time (TBD) Work Schedule: Monday to Friday Benefits: Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay As a detail oriented and reliable Quality Assurance Supervisor with us, you are committed to continuous improvement and teamwork as you take on responsibilities for Quality Control and Assurance functions and ensure the crate manufacturing processes and Business and Quality Management System processes, such as receiving inspection, in-process inspection, final inspection, first article inspection (FAI), internal auditing, CAPA and feedback to management, are adhered to. You'll also support both our San Jose and Newark sites. You’ll report directly to the Quality Manager with a dotted line to the Operations Manager What You’ll Be Doing Improvement Recommendations Reviews specifications, standards and/or test plans of customer designs, and reports feedback to management Reviews, implements, and follows up with corrective action requests derived from customer complaints, customer returns, and/or actions as assigned Reviews, implements, and follows up with corrective/preventive actions and ensures actions are addressed and closed Participates in audits to ensure customer, local and company-wide compliance to specified standards Communication to Production Provides feedback to management, production and engineering departments, as applicable, regarding any severe risks, non-conformances or continuous improvement opportunities in the manufacturing and supporting processes Collaborates with various departments and processes on workforce development opportunities based on customer feedback, data analysis or as instructed by management Analysis and Review Reviews customer deliverables for accuracy and completeness such as FAIR’s, CAR’s, Inspect product or process with specialized tools. This may include weighing or measuring finished products, assessing moisture content of wood, visually inspecting workmanship and/or gauging product reliability Uses software/MS tools to track, communicate and improve quality data and assists in delivery of reports to managementWhat We’d Like to See from You Required High school diploma or GED equivalent Ability to read blueprints Proven experience in 8D problem solving and Root Cause Analysis Ability to lead small teams, including supervision, training and evaluating employees Understanding of basic manufacturing processes Ability to communicate in English verbally and in writing. Bilingual Spanish preferred. Proficient (intermediate skills) in the MS Suite (Word, Excel) and ability to learn proprietary software Accurately convert decimal to fraction and fraction to decimal, as well as metric to imperial Ability and desire to work in a fast-paced, high volume manufacturing environment. Work and communicate in cross functional teams such as engineering, sales, customer service and productionHighly Desired 1 year of proven ISO 9001 Quality Assurance experience desired Knowledge of ERP Systems Certificate in Quality Control, i.e., ASQ, or specialized in-industry training Interested but Concerned You’re Not Qualified? Don’t meet every single requirement? At TransPak, we are building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this, or other, openings