Job Purpose   

Serves as supervisors for Drivers, customer response, driver field evaluation and accident first-responders.  

Transdev is proud of offer:   

• $21.50/ HR
• Attractive benefits package, including 401(k) with company contribution, medical, dental and vision. 
• Paid time off & vacation.

Major Responsibilities:   

• Communicates job requirements and responsibilities to drivers.
• Takes responsibility for day-to-day scheduling, counseling and evaluation reports to local management.
• Conducts on-the-scene accident investigations; assists drivers in preparing accident reports, OSHA reports and safety violations documents.
• Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.
• Observes drivers on the road and corrects safety problems on the scene while documenting violations.
• Liaisons between drivers and both client and organization in customer service issues.
• Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and labor policy matters.
• Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.
• Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed. Backup for reservationists and schedulers as needed.
• Meets all driver qualifications at the location.
• Obtains a CDL required to operate vehicles at location, maintains that license, and routine drives periodically.
• Additional duties as assigned.

Minimum Education & Certifications Required:   

• High School Diploma or equivalent
• Supervisory experience with hourly employees, with 2-3 years of transit supervisory experience preferred
• Computer literate with working knowledge of Word, Excel and PowerPoint
• Familiar with basic vehicle mechanical processes and maintenance
• Ability to effectively prioritize tasks and manage time effectively
• Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public; fluent in English
• Human resources and training experience
• Work extended hours regularly, including Saturday
• Demonstrate regular and consistent attendance and punctuality
• Possess working vehicle to travel with in service area as needed
• Essential Job Functions:
  • Use of full ranges of hearing, speech and vision
  • Use of fingers (manual dexterity) handling paperwork
  • Stoop, crouch, squat or kneel when performing inspections of any type
  • Bend at knee, hip, waist when performing duties
  • Stand while performing inspections and platform training
  • Be subject to wet, cold or hot environmental conditions
  • Write reports in a coherent, legible way