ESSENTIAL FUNCTIONS:
• Direct, supervise and monitor the Transportation Officers in their performance regarding all aspects of transportation operations to include but not limited to: administration, regulatory compliance, officer management, safety and security, customer service, trip efficiency, reporting requirements, risk management, asset management, and adherence to policy and procedures.
• Communicates and supports the vision of TransCor America, LLC and ensures alignment with TCA goals. 
• Guides and directs staff in the safe and orderly operation of the defined service in a manner that promotes public safety, staff safety and a secure and humane environment for inmates, detainees and/or residents.
• Ensures staff training is conducted, tracked and followed in a timely and accurate manner.
• Reviews operational policies, procedures and emergency plans to ensure the proper operation of the defined service is consistent with federal/state law(s), TCA policy, CCA policy (as applicable) and contractual obligation(s).
• Effectively communicates responsibilities, authority and accountability to all direct subordinates. Motivates and encourages staff to perform their duties consistent with policy and procedures.
• Will be fiscally prudent while practicing sound financial management and control through overtime management, proper vehicle maintenance, supply procurement and issuance. Will maintain strict cost discipline of all operational expenses.
• Conducts and/or participates in inspections of the defined service in all areas in order to meet or exceed standards and goals. Develops appropriate solutions and directs staff in correcting any noted deficiencies.
• Conducts and/or attends staff meetings to maintain effective communication and consistency of operational effectiveness and efficiency. Promotes effective communications and the proper flow of relevant information to management, staff, CCA officials, contracting agency representatives (when required) and general public, using tact, diplomacy, understanding, fairness, firmness and good judgment.
• Ensures that staff is engaged in the work environment through mentoring, coaching, communication, feedback, staff recognition and positive team building exercises/events. 
• Read, analyze and interpret documents, handwritten text, correspondence, policies, technical procedures, governmental regulations, reports, directions for forms completion and other simple or moderately complex documents.
• Will be required to perform other duties as requested, directed and/or assigned.
QUALIFICATIONS:
• Bachelor’s degree in Criminal Justice, Social or Behavioral Science or a closely related field.

• Qualifying full-time professional industry experience may be substituted for the education on a year-for-year basis to a maximum of four years. 
• Five years of progressive supervisory experience preferred.
• Possess a valid Class B commercial drivers' license with air brake and passenger endorsements. 
• A valid U.S. driver's license is required. 
JOB KNOWLEDGE, SKILLS AND ABILITIES: 
• Proficient in MS Word, Excel, Power Point and the Internet.
• Strong written and verbal communications skills.
• High energy level; comfortable performing multifaceted projects in conjunction with day-to-day activities.
• Ability to establish credibility and be decisive – be able to recognize and support the organization’s preferences and priorities. 
• Superior interpersonal abilities. Ability to get along with diverse personalities, interact tactfully, display maturity, and practice flexibility. 

SUPERVISORY RESPONSIBILITIES:
• Assistant Transportation Supervisor, where applicable.
• Transportation Officers.
TRAINING REQUIREMENTS:
• Orientation Training as specified in TransCor America policy 3-11.
• Annual re-certifications and in-service training courses specified in TransCor America policy 3-11 including obtaining and maintain Officer in Charge certification.
• Any additional training as deemed necessary.