2 Service Advisor Jobs in Shorewood, IL
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Service Advisor
$85k-118k (estimate)
Full Time | Retail
3 Months Ago
TransChicago Truck Group is Hiring a Service Advisor Near Shorewood, IL
TransChicago Truck Group is a leader in truck and truck related products and services. Our mission is to continually seek better ways of doing business. To differentiate ourselves from our competitors. All our activities are structured to recognize and exceed the expectations of our customers.What you will be doingPosition Summary: The Service Advisor sells and schedules needed service work on commercial trucks and equipment for the dealership service department.What you need to succeed (Skills)
- Write up customer's vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer's signature.
- Establish customer's method of payment. Obtain credit approval, if necessary.
Create repair order in the business system, create repair order file and secure service input card with customer signatures in standardized repair order jacket. - Notify foreman of incoming work, repair order status, and comments in Sparcs.
- Ensure that vehicles are parked in assigned areas. Make sure they are locked, and all keys are marked and put away correctly using standardized key tags.
- Communicate updates from customer to foreman via comments in Service Link.
- Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promised time, explain cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Handle telephone inquiries regarding inbound work and work in process.
- Review repair orders to ensure that work is completed, and additional work and authorization is noted. Close repair order as appropriate.
- Other duties as assigned.
- Customer service focused.
- Ability to be flexible in a fast-paced environment.
- Embraces change.
- Able to train and develop others.
- Superior organizational skills.
- High School Diploma.
- 1-3 years’ experience in automotive or service industry.
- Customer service experience.
- Technical experience in engine operation and repair.
- Valid driver’s license.
- Earn Vacation over the course of your first year Holidays Sick Days
- Full Health Insurance (medical, dental, vision)
- Career Advancement. We are strong believers in continual training and development for our people. Your success is our success.
- Company Paid life insurance.
- Short-Term and Long-Term Disability
- 401(k) option
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$85k-118k (estimate)
POST DATE
02/01/2023
EXPIRATION DATE
07/22/2024
WEBSITE
transchicago.com
HEADQUARTERS
GARY, IN
SIZE
25 - 50
TYPE
Private
CEO
MARK STAMPER
REVENUE
$10M - $50M
INDUSTRY
Retail
Related Companies
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The job skills required for Service Advisor include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Advisor. Select any job title you are interested in and start to search job requirements.
For the skill of Customer Service
GOODWILL INDUSTRIES OF SE WIS
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$32k-45k (estimate)
1 Day Ago
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