Join Tranquility Fields a leading cannabis dispensary, as a Sales Specialist/Budtender and be part of a dynamic team dedicated to creating unparalleled customer experiences. If you are passionate about cannabis, excel in a fast-paced retail environment, and possess exceptional customer service skills, we invite you to contribute to our dispensary's success.

Roles and Responsibilities:

1. Customer Engagement and Consultation:

- Initiate genuine and friendly interactions with customers, creating a positive and inviting atmosphere.

- Conduct thorough consultations to understand customers' preferences, needs, and desired effects.

- Tailor product recommendations based on individual customer profiles, fostering a personalized shopping experience.

2. Empathetic Product Knowledge:

- Master the details of our extensive product range, including strain characteristics, cannabinoid profiles, and consumption methods.

- Stay abreast of industry trends, new product releases, and advancements to provide customers with the latest and most accurate information.

3. Sales Excellence:

- Demonstrate a deep understanding of sales techniques, utilizing consultative selling approaches to meet and exceed sales targets.

- Leverage upselling and cross-selling strategies to enhance customer satisfaction and increase average transaction value.

- Strive for higher average basket sizes and more items per transaction through thoughtful recommendations.

4. Speed and Efficiency:

- Thrive in a fast-paced dispensary environment, delivering efficient and accurate service without compromising customer engagement.

- Manage transactions swiftly, ensuring a seamless and enjoyable shopping experience.

5. Comprehensive Customer Education:

- Be a patient and informative guide, educating customers on product benefits, usage methods, and potential effects.

- Empower customers with knowledge, enabling them to make informed decisions that align with their preferences and well-being.

6. Compliance:

- Stay up-to-date on local and state regulations governing cannabis sales.

- Execute stringent age verification processes and ensure all transactions adhere to dispensary protocols and legal standards.

- Handle cash transactions with precision, maintaining accuracy and security.

7. Upselling and Cross-Selling:

- Identify strategic opportunities for upselling and cross-selling based on an intimate understanding of customer preferences and purchasing history.

- Suggest complementary products to enhance the overall experience and provide added value to the customer.

8. Customer Satisfaction and Issue Resolution:

- Proactively address customer concerns, inquiries, or issues, ensuring swift resolution and maintaining a positive shopping experience.

- Actively seek customer feedback and suggestions, contributing to continuous improvement initiatives.

9. Team Collaboration and Knowledge Sharing:

- Collaborate seamlessly with team members to ensure a cohesive and supportive work environment.

- Share insights, best practices, and product knowledge with colleagues to elevate the collective expertise of the team.

- Assist in merchandising the store, contributing to the creation of visually appealing displays and an inviting atmosphere.

10. Cash Management and Store Assistance:

- Handle cash transactions accurately and securely, adhering to dispensary cash-handling procedures.

- Assist in merchandising efforts to create an aesthetically pleasing store environment.

- Provide valuable support when additional assistance is needed, contributing to a harmonious and efficient dispensary operation.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Commute:

• Norway, MI (Required)

Ability to Relocate:

• Norway, MI: Relocate before starting work (Required)

Work Location: In person