At Trane Technologies

and through our businesses including Trane

and Thermo King

we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world.

We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you :

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first.

For us at Trane Technologies, sustainability is not just how we do business it is our business. Do you dare to look at the world's challenges and see impactful possibilities?

Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

This Service Center Site Leader is responsible for the performance of a team of Field Service Technicians, and for business growth at a new service center for the Life Science Solutions Diversified Laboratory Repair (DLR) team.

Be on the cutting edge of business growth and strategy by building a new DLR service center with help from leadership, while still getting to work hands-on as a Senior Technician.

Thrive at work and at home :

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption / surrogacy assistance.
• 401K match up to 6% , plus an additional 2% core contribution up to 8% company contribution.
• Paid time off, including in support of volunteer and parental leave needs.
• Educational and training opportunities through company programs along with tuition assistance and student debt support .
• Learn more about our benefits here!

Where is the work :

This position is remote within a geography Boston, MA

SAFETY SENSITIVE : This role has been designated by the company as Safety Sensitive

What you will do :

• Grow a new service center location by building and leading a team of Field Service Technicians in the performance of their duties, including technical skills and customer service.
• Focus on priority customers, identify their needs, and win new business.
• Performance of service, installation, preventive maintenance and troubleshooting on all types of laboratory equipment.
• Test components, check for leaks, operate, and read gauges, read wiring diagrams, diagnose electrical and mechanical defects, reclaim refrigerant and perform mechanical repairs.
• Complete paperwork to accurately describe services performed in accordance with customer and business requirements.
• Partner with Technical Services, Quality, Customer Service, Invoicing, Contract Management, and Sales to ensure customers have an optimal experience and work to resolve any escalated customer inquiries.

Coordinate with DLR HQ team as needed to ensure policies, SOPs, and regulations are adhered to.

What you will bring :

• Demonstrates a desire to understand the Life Sciences industry and connect current and potential customers with full-service offerings for their laboratory equipment.
• 5 years in technical services with experience in cold storage, refrigeration equipment, process equipment, or laboratory services in the Life Sciences market space.
• Ability to facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships.
• Leadership experience is a plus
• Physical Requirements include but aren’t limited to : bending, climbing, pulling, pushing, lifting up to 50lbs, visual inspections, working in extreme temperatures and around hazards.
• Haven’t done every single thing in the job description? At Trane Technologies, we are just as interested in your capabilities as your prior work experience.

So, if you are excited about this role but your past work experience doesn’t align perfectly with everything in the job description, we encourage you to apply anyway.

You may just be the best person for this role.

Compensation : Compensation :

Compensation :

Total Target Compensation : This role will compensate hourly with a target rate of $45-60 / hour and have overtime potential.

Disclaimer : This "range" could be a result of seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, or because of a system the employer uses to measure earnings by quantity or quality of production (so, for example, positions that may not have traditional salary ranges).

Our prosperous commission plans grow over time with a successful employee’s growing pipeline. Some sales professionals may eventually move to 100% commission.

Equal Employment Opportunity :

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Last updated : 2024-05-02