Our office is looking for a motivated and compassionate Treatment Coordinator to join our team full-time. We are looking for a long-term addition who wants to find a permanent home.Responsibilities: 

• Assist New Patients on completing demographic forms as necessary, review forms, and update on system for new and existing patients 
• Educate and discuss the dentist’s treatment plan with the patient after diagnosed and reviewed by the clinical staff, explain, promote, and adhere to company payment policies and procedures 
• Obtain high treatment acceptance by explaining cost of treatment, insurance coverage and finance options 
• Present treatment plans and give estimates of treatment costs in an effective manner 
• Achieve sales and collection goals 
• Track all outstanding treatment plans, make phone calls for recalls and unscheduled treatment plans daily 
• Submit, track and follow-up on pre-authorizations 
• Solicit referrals from patients post operatively while at the same time tracking patient satisfaction with work provided 
• Answer phones and schedule appointments 
• Collect payment from patients prior to visit and allocate accordingly 
• Batch insurance claims accordingly
• Monitor ledgers on a daily basis for the following day to ensure that there are no outstanding balances 

Qualifications:

• Professional, prompt and excels in providing top-notch customer service
• Excellent, strong interpersonal and organizational skills 
• Team-player
• Does not complain. Instead finds solutions to problems
• Multi-tasker, who is detail oriented 
• Computer savvy 
• Knowledge of dental terminology and understands insurance plans/benefits and accounts receivables 
• At least 3 years’ experience in treatment planning/financial coordinating in a GP dental office

Benefits of being a part of our family:

• PTO/Vacation/Holiday time
• Medical Insurance
• Disability, Vision and Life Insurance
• 401(k)
• Competitive pay
• Career advancement

This office is fully compliant and practices all recommended PPE practices. 
We are an equal opportunity employer.