Join Our Family

Who says you can't choose your family?

We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.

What’s in it for you?

The opportunity to use the sum of your life’s experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing you’ll feel proud to be a part of every day?

Employee Benefits:

• Now Offering Daily Pay
• 401(k) Matching
• Affordable Health Insurance
• Affordable Dental Insurance
• Affordable Vision Insurance
• Referral bonuses for bringing new people to our team
• EXCELLENT opportunities to grow with us- over 85% of our Managers were Hourly Team Members
• Employee Assistance Program
• Employee Discount
• Paid Time Off
• Employee Recognition Programs
• Anniversary & Birthday Programs
• Award Co. 

OUR MISSION:

“Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.”

Position Description

POSITION DESCRIPTION

To coordinate preparation of food and it’s delivery from the kitchen to the table in accordance with federal, state and local regulations and Toby Keith's Standard Operating Procedures (SOP)

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

NOTE: Traditions, Inc. ® may change the requirements of this job description at any time. These include, but are not limited to the following:

• Embodies Traditions' Mission, Vision, and Core Values
• Develop and maintain professional functional working relationships with IHOP restaurant employees
• Prepare and garnish food for delivery to guest following Toby's and SOP manuals
• Communicate Servers’ food orders and service requests in an accurate and timely manner
• Memorize and apply Toby's terminology, abbreviations and methodologies
• Identify food that is incorrect and remedy the problem before it is sent to the guest
• Pull food in order to check sold
• Know the table numbers in the restaurant and be prepared to run food to guests
• Be aware of time; keeps tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why
• Have full knowledge of all menu items and how the food should appear on the plate (including correct garnish and plating)
• Stock and rotate all needed supplies in the service areas and dining room
• Comply with all federal, state and local regulations as well as the Toby's Safety Manual and SOP health, sanitation and safety guidelines
• Clean and clear pass bar areas. Empty trash and polish all pass bar stainless steel
• Perform all cleaning duties according to posted cleaning charts
• Comply with Toby's uniform and appearance standards per SOP guidelines
• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor
• This position is located within The Chickasaw Nation's Casinos.

OTHER DUTIES AND RESPONSIBILITIES:

NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):

• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
• Uniforms and aprons should always be on stage clean
• Always wear safety/slip resistant shoes
• Always wear the safety belt when lifting objects over 20lbs
• Create and support and environment of Teamwork by helping a fellow employee or guest, without a second thought
• Superior attendance and punctuality
• Attendance in mandatory meetings, training, workshops, and/or seminars
• Adhere to organization policies and procedures

REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):

• Must be 18 years of age or older
• High school diploma or general education degree (GED) an/or training, or equivalent combination of education and experience
• Ability to read and comprehend instructions, correspondence and memos
• Ability to write guest checks and simple correspondence
• Ability to read and speak English well enough to communicate with guests, understand guest checks and instructions
• Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
• Ability to apply common sense and to understand and carry out detailed but uninvolved written or oral instructions
• Ability to deal with problems involving a few concrete variables in standardized situations.
• IHOP restaurant Employees must remain calm under pressure when dealing with guests, staff or equipment problems
• Successfully complete IHOP training coursework as assigned

WORKING CONDITIONS AND PHYSICAL EFFORT:

• Standing during most of the shift
• Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes
• Lifts and carries supplies, tubs, and cases, weighing up to 75 lbs
• Essential hand/eye coordination
• Frequent exposure to smoke, steam, high temperatures and humidity
• Substantial repetitive motion of the wrists, hands and fingers
• Hazards may include, but are not limited to, cuts from knives, slipping, tripping, falls and burns
• Frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items
• Frequent washing of hands
• Work is normally performed in a typical interior restaurant work environment
• Noise level is moderate to high
• Moderate exposure to cigarette smoke
• Limited exposure to physical risk
• Moderate physical effort required

EEO

Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

TK123