Join Our Family

Who says you can’t choose your family?

We believe in exceeding our employees’ expectations by treating them like family and acknowledging them as our most valuable assets. We can’t operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.

What’s in it for you?

The opportunity to use the sum of your life’s experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing, you’ll feel proud to be a part of every day?

Employee Benefits:

• Now Offering Daily Pay!
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Life Insurance
• Disability Insurance
• Teladoc for Part-Time Employees
• Employee Assistance Program
• Paid Time Off
• Employee Appreciation & Recognition Programs
• Anniversary & Birthday Programs
• Award Co.
• Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
• Referral bonuses for bringing new members to our team.

OUR MISSION:

“Traditions Hospitality Group believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.”

Position Desription

Take orders and serve food and beverages to guests at tables in dining establishment. Ensures guest satisfaction, food quality, and cleanliness. Presents menus to guests and answers questions about menu items, making recommendations upon request. Is thoroughly knowledgeable in all aspects of the menu, ingredients, and prices.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Embodies Traditions Hospitality Group Mission, Vision, and Core Values
• Greet guests, escort them to their seats, and present them with menus and wine lists
• Take dining reservations
• Present menus to guests and answer questions about menu items, making recommendations upon request
• Take orders from guests for food or beverages
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Inform guests of daily specials
• Check guests' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests
• Check with guests to ensure that they are enjoying their meals and take action to correct any problems
• Serve food and/or beverages to guests; prepare and serve specialty dishes at tables as required
• Write guests' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
• Describe and recommend wines to guests
• Bring wine selections to tables with appropriate glasses, and pour the wines for guests
• Garnish and decorate dishes in preparation for serving
• Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee, etc.
• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
• Clean tables and/or counters after guests have finished dining
• Prepare checks that itemize and total meal costs and sales taxes
• Present bills, accept payments, operate cash register
• Prepare cash receipts after establishments close, and make bank deposits
• Stock service areas with supplies such as coffee, food, tableware, and linens, fill salt, pepper, sugar, cream, condiment, and napkin containers, etc.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware
• Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
• Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety

OTHER DUTIES AND RESPONSIBILITIES:

• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
• Performing day-to-day administrative tasks such as maintaining information files and processing paperwork
• Uniforms and/or clothing should always be “on stage clean”
• Always wear safety/slip resistant shoes
• Create and support an environment of “Teamwork” by helping a fellow employee or guest, without a second thought
• Superior attendance and punctuality
• Attendance in mandatory meetings, training, workshops, and/or seminars
• Adhere to organization policies and procedures
• Use safety belts when lifting anything over 20lbs

REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):

• High School Diploma or equivalent with a minimum of 1 year relevant experience desired
• Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
• Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests
• Good oral and written communication skills
• Mature judgment and professionalism in handling all matters
• Ability to read, write, and understand orders
• Good computer skills
• Ability to read and understand information and ideas presented in writing
• Ability to handle cash, give change, and balance receipts at end of shift
• Excellent organization and problem solving skills
• Knowledge of InfoGenesis software

WORKING CONDITIONS AND PHYSICAL EFFORT:

• Standing during entire shift
• Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes
• Lifts and carries supplies, tubs, and cases, weighing up to 30 lbs
• Essential hand/eye coordination
• Work is normally performed in a typical interior restaurant work environment
• Noise level is moderate to high
• Moderate or high exposure to cigarette smoke
• Limited exposure to physical risk
• Moderate physical effort required

EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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