Guest Relations/Camp Host

Wage: $18.00/hr

Status: Part-time, Non-Exempt

Overview:

The Camp Host collaborates with and assists the Guest Relations Supervisor in championing the overall guest experience as well as the daily operation of the front office and check-in station within Thousand Pines ministries.

Essential Functions

1. Collaborates with Registration in the orchestration of guest events
2. Helps in the daily operation of TP Base/Front Office
3. Fosters strong and healthy relationships with group leaders and guests, while representing Thousand Pines.
4. Comprehensive oversight and execution of guest events from check-in through to final checkout.
5. Follow-up with group leaders during their retreat to ensure exceptional guest experience.

Additional Functions

1. Keeps a constant record and thorough log of information including highlights, shortcomings, and other details pertaining to each event and group for interdepartmental communication and necessary follow-up
2. Assists Registration Manager and Director on Duty in coordination and management of TP Base/ Front office functions (phones, evaluations, mail, office communications, TP Base Radio, etc.)
3. Other duties as assigned by supervisor

Major Competency Areas

1. Godly, Christian character, integrity, and adaptability
2. Excellent people skills: positive attitude, engaging personality, able to successfully manage difficult, negative,
3. or high-stress situations with grace and professionalism
4. Excellent communication skills: verbal and written
5. Excellent organizational skills: scheduling, multi-tasking, prioritizing, and strong attention to detail
6. Highly motivated self-starter: taking initiative to create an excellent guest experience

Qualifications

1. Christian camping or other ministry experience
2. Thorough working knowledge of Thousand Pines’ facilities, procedures, events, calendars, and rate schedules
3. Minimum of high-school diploma, higher education preferred in Business, Marketing, or Christian Ministry
4. Administrative and computer skills including: Outlook, Word, Excel, CampDoc, and Sales Force
5. Agreement and compliance with camp Mission, Vision, Values, Staff Handbook, and Doctrinal Statement
6. Valid California Drivers’ license

Physical Requirements

1. Abilities sufficient to carry out the essential functions of the job – to include leaning, bending, stooping, reaching, pulling, pushing, squatting, lifting, carrying, holding, and moving heavy objects
2. Able to sit, stand, or walk for extended periods of time
3. Must be able to lift, hold, and carry a minimum of 50 pounds
4. Some shifts require the host to be on call after hours, with possible overnight stays.

Thank you for your interest in Thousand Pines Christian Camp and Conference Center!

Thousand Pines is a 240 acre site located in the beautiful San Bernardino national Forest at an elevation of 5,000 feet. Although Thousand Pines is surrounded by a great natural beauty and great recreational opportunities, our primary goal is to see our campers come to know, in a real and personal way, the saving grace of Jesus Christ. It is our passion to see lives changed!

We are always looking for quality people who want to serve Christ and see lives changed as much as we do. Everything we do at Thousand Pines – washing dishes, cleaning cabins, counseling students - seeks to point our campers toward the message of God’s love. We also seek to facilitate your spiritual growth through regular staff worship and sharing. When you join the Ministry Team at Thousand Pines you join a family of believers that seek to continually be more like Jesus. We want to share your victories, defeats, joys and tears and to help you grow in your walk with the Lord!

Thank you for your interest in Thousand Pines. We will be praying for you as you seek God’s leading.

Statement of Faith

The Statement Of Faith outlines the beliefs of Thousand Pines Christian Camp. All beliefs are listed and founded in God's Word, the Bible. 

Preamble

Thousand Pines Christian Camp and Conference Center, in accordance with the historic Baptist tradition, hold to Believers Baptism by Immersion, Liberty of Conscience, the Separation of Church and state, and the Priesthood of the Believer. We also affirm the following distinctive which need emphasis at the present time:

I. THE AUTHORITY OF SCRIPTURE

The Bible is the inspired, authoritative and infallible Word of God and is our sole rule of faith and practice. It is the standard by which all human conduct and creeds should be tried.

II. THE TRINITY

There is only one true and living God who is manifested in three eternal and coequal person; Father, Son and Holy Spirit. God possesses holiness, omnipotence, omniscience, omnipresence, love, mercy, and all other perfections. All humankind owed to Him supreme faith and obedience.

III. HUMANKIND

Humankind has been created in the image of God but through Adam’s fall is now sinful, lost and condemned. By deliberate choice all participate in sin which is open rebellion to God’s law. Notwithstanding the fall, all human life through creation has value and dignity.

IV. JUSTIFICATION BY FAITH

Human beings can be forgiven of sin and justified solely through the redeeming work of Jesus Christ who died for sinners and rose again from the dead. Only by repentance from sin and faith in Jesus Christ the Lord can acceptance with God be attained.

V. REGENERATION

Regeneration is the work of the Holy Spirit by which the believer receives a new nature from God. Christian growth or sanctification is the continuation of the new life principle which begins in the new birth.

VI. THE CHURCH

The church in its widest sense includes all believers of all ages. The church is manifested visibly in the local body of baptized believers who covenant together to worship, observe the ordinances, and evangelize.

VII. HUMAN DESTINY

Jesus Christ will eventually return visibly at which time He will raise the dead and judge all people. Believers will enjoy an eternal state of blessedness in heaven while unbelievers will experience eternal separation from God in hell.

VIII. EVANGELISM AND SOCIAL CONCERN

The church has been called to preach the gospel so that individual people can receive salvation. Also the church is to become involved in the improvement of society by advocating biblical principles which militate against poverty, racism, violence, and all forms of injustice against humankind.

IX. HUMAN SEXUALITY

God’s design is that man and woman either be joined together in a perpetual monogamous relationship or live in a single state. Extra-marital sex, adultery and homosexuality are inconsistent with biblical teaching.

Faith History

At Thousand Pines Christian Camp and Conference Center we desire to have a distinctly Christian atmosphere and influence. Though campers and attendees come from many Christian and non-Christian backgrounds, all are included in chapel services, prayer, devotions, etc. Ministry team members participate in leading campers, attendees and other staff in these and other Christian activities. In addition, no matter where one works, all staff are expected to live exemplary Christian lives before campers and staff alike. 

In applying for a ministry staff or management position, you are subscribing to a high moral, ethical and spiritual life style and give assurance that you will try to lead campers and staff, in both word and deed, to practical, real faith for themselves. Therefore, to help us better understand your beliefs and Christian experience, please answer the following questions in your own words.

Applicant Statement 

 I certify that all information provided in order to apply for and secure work with the employer is true, complete and correct. 

I understand that any information provided by me that is found to be false, incomplete or misrepresented in any respect, will be sufficient cause to (i) cancel further consideration of this application, or (ii) immediately discharge me from Thousand Pine’s service, whenever it is discovered. 

I expressly authorize, without reservation, the employer, its representatives, employees or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume, or job interview. I hereby waive any and all rights and claims I may have regarding the employer, its agents, employees or representatives, for seeking, gathering, and using such information in the employment process and all other persons, corporations or organizations for furnishing such information about me. 

I understand that the employer does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by applicable local, state or federal law. 

It is my understanding that Thousand Pines Christian Camp and Conference Center is an at-will employer and by understanding this is has been explained to me that if I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration. I understand that no supervisor or representative of the employer is authorized to make any assurances to the contrary and that no implied oral or written agreements contrary to the foregoing express language are valid unless they are in writing and signed by myself and the Camp’s Executive Director. 

I also understand that if I am hired, I will be required to provide proof of identity and legal authority to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard. I agree to a background check, fingerprinting and on-going drug testing.

Thank you for applying to be a part of the Thousand Pines Ministry Team!

The work done here influences eternity! We are excited about how God is using our ministry to impact people and other ministries throughout the world. If you are hired, we hope that as you get to know us and experience God’s work here, you will love this ministry as much as we do! 

We seek to be a group of people who care for our guests and work as a team. It is our desire that every employee and their entire family feel part of the ministry team here at Thousand Pines. It is important that all employees share the mission and values of Thousand Pines. We hope that all our employees adopt and advance them as their own. 

Specifically, Thousand Pines’ mission is the following: 

“Thousand Pines exists to help people see, know and experience God.” 

Our values are: 

Integrity 

“Integrity is doing the right thing even when nobody is watching.” 

Safety 

We will seek to protect the safety of our guests and staff. 

Attitude 

“Character is realized not so much in words as in attitude and in actions.” 

Saying “YES!” 

We will seek to say “yes” to our guests whenever possible. 

Excellence (Exceeding our guests expectations) 

“Every job is a self-portrait of the person who did it. Autograph your work with excellence.” 

Teamwork 

“Together we can accomplish the extraordinary.” 

Initiative/Follow Through 

“What can I do to make it better?” 

Out-of-the-box Thinking 

“Can it be done better, more creatively, less expensively?” 

Fun 

“The most wasted of all days is one without laughter”- E.E. Cummings 

Sincerely, 

Steve Garcia

Camp Director