Job Overview:
We are seeking a highly skilled and compassionate Customer Service Technician to join our team. As a Customer Service Technician, you will play a vital role in providing exceptional patient care and support. This position requires knowledge of medical terminology, patient service, critical care, pharmacy technician, IV infusion, inhale, hospital, patient care, pharmacy, and acute care.

Duties:
- Assist patients with medication orders and inquiries
- Provide excellent customer service to patients and healthcare professionals
- Assist with processing prescriptions accurately and efficiently
- Answering phones and interacting with patients and providers
- Collaborate with the pharmacy team to ensure timely delivery of medications
- Adhere to all safety protocols and regulations
- Document patient interactions and medication information accurately

Experience:
- Previous experience as a pharmacy technician or in a similar customer service role is preferred
- Familiarity with medical terminology and patient care practices
- Ability to work in a fast-paced environment with attention to detail
- Excellent communication and interpersonal skills
- Strong organizational skills and ability to prioritize tasks

If you are passionate about providing exceptional patient care and have the necessary skills and experience, we would love to hear from you. Join our team as a Customer Service Technician and make a difference in the lives of our patients. Apply now!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• Monday to Friday

Ability to Relocate:

• Fultondale, AL 35068: Relocate before starting work (Required)

Work Location: In person