Turning Point of Central California, Inc. was founded in 1970. For over 50 years now, we have been transforming lives across the state of California. From Mental Health to Community Corrections, Children’s Services, Housing Programs, Recovery Services, Substance Abuse Disorders & more; we serve people in need. Our desire is to see individuals reach their full potential, and create lasting change that will stand the test of time. 

JOB SUMMARY

The Secretary reports to the Program Director and is responsible for general secretarial and bookkeeping duties. 

ESSENTIAL JOB RESPONSIBILITIES

1. Answer the telephone and serve as a receptionist as assigned.
2. Employees shall follow the reporting requirements for incidents of Child Abuse, Elder Abuse, Adult Abuse, Dependent Adult Abuse, and Tarasoff warnings per California reporting laws. 
3. Contact the parents of consumers and or consumers to confirm, cancel or reschedule appointments.
4. Maintain electronic health record information as needed. 
5. Handle correspondence and distribute to staff.
6. Be able to obtain and verify health insurance information for consumers.
7. Be able to carry out photocopying, scanning and faxing.
8. Perform general office duties.
9. Drive on Agency business as needed. 
10. Be able to think and act quickly and efficiently in emergencies.
11. Physical presence at the office is required. 

ESSENTIAL JOB REQUIREMENTS

1. High school diploma or GED.
2. Two (2) years previous successful secretarial or office work experience.
3. Two (2) years of junior college with Business Administration/Secretarial major or completion of secretarial course in accredited business school preferred.
4. Communicate effectively in written and spoken English.
5. Ability to communicate effectively in written and spoken Spanish is preferred.
6. Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint, Office 365, Teams, Zoom and other communication/meeting platforms.
7. Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required. 
8. Ability to pass a criminal background check.
9. Ability to pass a pre-employment drug screen and TB test.

ESSENTIAL JOB REQUIREMENTS FOR BILINGUAL SKILL

1. Communicate effectively in written and spoken Spanish.
2. Required ability to communicate effectively with monolingual Spanish speaking clients and families for all clinical purposes.
3. Assist with phone calls for Spanish speaking clients.
4. Required to provide language translations for case managers and Physicians on a periodic basis.
5. Minimal adequate competency in the Spanish language as evidenced by successful passage of the TPOCC Spanish Competency Test.
6. Other translations tasks as required.

COMPANY BENEFITS:

• Pay Range: 
  • Monolingual: Class 98 ($16.30 – $19.83/hour)
  • Bilingual: Class 103 ($16.47 – $20.84/hour)
• Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
• Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
• Regular work schedule (Monday through Friday, 8am - 5pm)

We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40 ), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.

Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.