Position Description: Valet/Porter

Reports to: Service Manager

 Position Summary: The Valet/Porter is responsible for maintaining a clean and well organized New and Used Vehicle area, Service Department, and Customer drive-through area.

Responsibilities and Qualifications

The Service Valet/Porter is the initial contact at the dealership for the arriving service customer. The Service Valet is tasked with meeting and greeting customers when they arrive for service, and checking them in for their appointment. It is the Service Valet responsibility to move customer’s vehicles from the service drive to the shop.

• Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible
• Assist the Service Advisor in helping customers while maintaining organization in the service drive
• Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner
• Retain keys according to departmental safeguard procedures
• Actively promote effective working relationships with associates and departments in the dealership
• Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership
• Ability to work outdoors and on your feet for extended periods of time
• Must be a minimum of eighteen years of age
• Must have a valid driver's license
• Must be able to pass pre-employment screening (background and drug test)

Educational: High school diploma or the equivalent. 

Experience: None. 

Special Skills (i.e., licenses, certifications, etc.): Ability to read and comprehend instructions and information. Ability to use personal computer applications. General mechanical skills and manual dexterity. Good judgment. Current valid driver’s license. 

Physical Demands and Working Conditions:

The noise level in the work environment is usually loud. Frequently required to bend, stoop, crouch, reach, and handle tools. Requires the ability to lift 40 pounds of material. Frequently works near moving mechanical parts. Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle repair facility. Frequently, exposed to exhaust fumes or other airborne particles.

THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.

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Signature (Employee) Date

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Signature (Supervisor) Date