Toyota of Puyallup has been selling and servicing Toyota’s for more than 50 years and has provided multi-decade careers for dozens of our employees. We take pride in watching the promotion of our employees throughout all of our dealership operations. We offer a well-defined career path by providing free in-house technical training, a tool assistance purchase program, certification advancement, AND mentoring. All to help you succeed as a technician!

We have a rare and immediate opportunity to add to our award-winning dealership family. We are looking for an experienced, Express Maintenance Service Advisor to join our Service Department.

Pay: $50,000.00 - $60,000.00 per year

Benefits

• Medical, Dental, and Vision coverage
• Paid Time Off
• Sick Leave
• 401k participation/match, and more
• We are family-owned and renowned in the industry as an excellent place to work

Responsibilities

• Greet, assist and document customer concerns on repair orders
• Interview customers about concerns they have with their vehicle
• Sell repair work needed based off Technician and menu recommendations, along with customer’s scheduled maintenance needs
• Stay in communication with customer as repair work is being completed
• Deliver completed vehicle to customer with full explanation of completed work and any additional recommendations
• Resolve customer concerns

Qualifications

• Automotive experience required
• Weekend availability
• Strong written and verbal communication skills
• Strong organizational skills
• Patience in problem-solving scenarios
• Proficient with technology, texting applications, etc.
• Experience with Update Promise and CDK Service a plus!

We are a drug-free employer. Applicants must be able to pass a pre-employment drug test. Currently employed applicants will remain anonymous.

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.