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Job Overview:
We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service, coordinating vehicle repairs and maintenance, and ensuring customer satisfaction. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet customers and assist them with their service needs
- Listen to customer concerns and accurately document vehicle issues
- Schedule appointments and communicate with customers regarding service timelines
- Provide estimates for repairs and maintenance services
- Coordinate with technicians to ensure timely completion of work
- Maintain accurate records of customer interactions and service history
- Upsell additional services or products as needed
- Follow up with customers to ensure satisfaction with completed work
Qualifications:
- Previous experience in automotive service or related field is preferred
- Strong knowledge of automotive systems and repairs
- Excellent customer service skills with the ability to build rapport with customers
- Strong communication and interpersonal skills
- Detail-oriented with the ability to multitask in a fast-paced environment
- Proficient computer skills for data entry and record keeping
Skills:
- Oil change
- Auto body repair
- Sales
- Mechanical knowledge
- Brake repair
- Automotive service
- Auto service management
- Dealership
If you are passionate about providing exceptional customer service, have a strong knowledge of automotive systems, and possess the skills mentioned above, we encourage you to apply for this position. We offer competitive compensation and benefits packages, as well as opportunities for career growth within our organization.
Job Type: Full-time
Pay: $30,000.00 - $57,187.00 per year
Benefits:
Day range:
Shift:
Ability to Relocate:
Work Location: In person
Full Time
$40k-59k (estimate)
03/23/2024
05/10/2024
The job skills required for Service Writer include Customer Service, Automotive Services, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.