Toyota of Irving is Hiring an E-Commerce Representative - Off Road Place Near Irving, TX
E-COMMERCE REPRESENTATIVE – OFF ROAD PLACE INTRO Off Road Place is seeking a qualified candidate with a background or strong in ecommerce and aftermarket accessories. In this role, you will be the primary contact for customer inquiries/sales about our products and brand. Job Description
Process all e-comm orders as they come in and take payments
Database Maintenance
Research and analyze data to ID captive audiences
Provide knowledgeable answers to customers phone and email inquiries
Deal with backorders
Be primary contact for customer inquiries about our product and brand
Assist customers with after-sale service issues
Various task assigned by manager
Requirements
Minimum 2 years of customer service experience
Ecommerce background is a plus
Must be sales oriented
Quick learner with the ability to absorb extensive information on our brand's history, product offerings and communications/advertising program
Outstanding written and verbal communication skills, great phone etiquette and elevated speech
Proactive personality and self-motivator
Demonstrates initiative with the ability to multi-task and detail oriented in a fast paced environment
Proven to be organized
Strong computer skills in Microsoft Office applications and the ability to learn new applications quickly