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Job Title : Service Department Call Center
Location : Easley, SC
Company : Toyota of Easley
About Us : Toyota of Easley is a family-owned Toyota dealership dedicated to providing exceptional customer service and automotive solutions to our community.
We pride ourselves on our commitment to excellence and our passion for delivering a superior dealership experience.
In this role, you will be primarily responsible for handling outbound calls to drive business to our service department.
These campaigns would include missed service appointments, recalls, and retention phone calls to customers.
You will also handle some inbound phone calls to schedule service appointments.
The ideal candidate will have a great personality, excellent phone skills, and a strong desire to provide top-notch customer service.
This Job will be a mix of in-person and remote work.
Responsibilities :
Requirements :
Benefits :
If you are a motivated self-starter with excellent communication skills and a passion for providing outstanding customer service, we want to hear from you! Apply today to join our team and become a valued member of the Toyota of Easley family.
How to Apply : Please submit your resume and a cover letter highlighting your qualifications and why you are the ideal candidate for this position to Tucker Norris (tuckern@toyotaofeasley.com).
Last updated : 2024-04-10
Full Time
Retail
$40k-50k (estimate)
04/11/2024
05/10/2024
scionofeasley.com
EASLEY, SC
50 - 100
Private
TOMMY NORRIS
$10M - $50M
Retail
The job skills required for Call center representative include Customer Service, Call Center, Scheduling, Products and Services, Communication Skills, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
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Call center representatives must be professional throughout each phone call and to other call center employees.
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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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