Campaign Creation - Client Onboarding

**This position requires you to work in our Charlotte Uptown office**

About Townsquare Interactive:

At Townsquare Interactive, we specialize in empowering small and medium-sized businesses to thrive. Our stellar business management platform enhances customer flow, ensuring ongoing success. From comprehensive business management software to website design, SEO, social posts, and reputation monitoring – we have all your digital needs covered. Our mission is to simplify success for businesses of all sizes.

The Campaign Creation Opportunity:

Townsquare Interactive provides best in class digital marketing solutions to small businesses across the country. Sitting between the sales, production, and service departments, the role of Client Onboarding Specialist is to drive new customers through the initial deployment of their marketing campaigns post-sale.

Responsibilities

• Act as an extension of the sales team and onboard all new clients
• Our sellers break the ice with clients and get initial buy-in on TSI, our Onboarding Specialists set expectations and get buy-in on the launch of campaigns
• Direct the production team to produce work in line with the client's business and strategy
• Work with the Account Management team to facilitate a seamless transfer once the account is active
• Determine how to quickly meet clients' needs while efficiently communicating with a full pipeline of new business primarily on the phone
• This is a production-based job with significant monthly bonus opportunities
• Dictate your own earning potential with your ability to guide clients through our process

Qualifications

• Previous sales experience (preferred)
• Bachelor's Degree (required)
• Strong communication and follow-up/follow-through skills
• Strong attention to detail
• Desire to make money
• Excellent written and verbal communication abilities
• Ability to prioritize and manage multiple responsibilities
• Able to create excitement and a strong sense of urgency when working with a high volume of new clients

Benefits

• 3 weeks of PTO ( 9 paid holidays)
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Casual, high-energy work environment
• Opportunity for upward mobility
• Company provided laptop
• Competitive salary bonus program

Who Is Townsquare Interactive?

Townsquare Interactive (TSI) is a division of Townsquare Media—the third-largest broadcasting company in the country. We develop digital marketing campaigns for small businesses using SEO, website design, social media management, online reputation monitoring and more.

We've won multiple local and national awards for our work environment, including:

• Charlotte's Best Places to Work: 2015-2020
• Best & Brightest Award: 2017, 2019, 2020
• Top Workplaces for Charlotte Observer: 2017-2020
• Top Workplaces USA: 2021

Why You'll Love Working at TSI

We are a team of driven individuals who push ourselves and those around us to grow personally and professionally. You can expect a dynamic and competitive work environment. To foster your success, you'll take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to develop themselves and others. We've had countless internal promotions, and our goal is to continue the rapid growth of our company. Whatever your professional goals, you'll have the opportunity to take steps toward your target and take your career to new heights!

Our employees' safety and health are our priorities, our office is open to a limited number of voluntary workers, all interviews and new-hire onboarding are currently virtual.

TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.

Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media's employees to perform their job duties may result in discipline up to and including discharge.

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