POSITION SUMMARY

Responsible for the day-to-day operations and guest services of the Indoor Tennis Facilities.

The Tennis Attendant works under the supervision of the Community Programs Coordinator.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Adheres to and upholds all rules and regulations. Enforces all Township policies regarding play and use of the Tennis Facilities.

• Act in a professional and positive manner by abiding by the dress code and upholding all Recreation policies. 
• Present and available throughout the entire scheduled shift to assist guests. 
• Communicates daily in a professional manner with other Township departments, tennis instruction professionals, and players.
• Assists with scheduling, informational, and operational needs of the players and tennis instruction professionals.
• Complete opening and closing procedures as assigned. 
• Complete all necessary paperwork and file as instructed.
• Process payments and inspects and secures facilities as required daily.

QUALIFICATIONS

Necessary Knowledge, Skills, and Abilities

• Must be at least age 16. 

• Comfortable working with the public. 

• Ability to work independently (in a single-person office), consistently, and resourcefully in a positive customer-service oriented manner. 

• Ability to establish and maintain effective working relationships with tennis professionals, players, and other Township departments such as Public Works and IT dept. 

• Ability to communicate effectively on the phone, in person, and in writing in the English language. 

• Ability to assist with emergency situations. 

• Ability to separate and create a balance between work and personal life.

Education and Experience

• Basic writing and math skills for record keeping 

• Familiarity with tennis is helpful but not required

EQUIPMENT USED

• Phone, iPad, and other office items necessary for building, tennis court and golf course oversight.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is frequently required to walk, sit and talk or hear. The employee is occasionally required to use hands to finger, handle, feel, or operate equipment and reach with hands and arms.

• The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

SELECTION GUIDELINES

• Formal application, rating of education and experience; oral interview and reference check; job related tests may be required. 

• The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. 

• The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.