TownePlace Suites Denver North/Thornton opened in September 2023. As a TownePlace Suites, we are part of the Marriott brands, offering travel discounts to all associates, select family members and friends.

We are looking for candidates to fill openings in our Afternoons, Evenings and overnights. Part-Time and Full-Time candidates are welcome and strong consideration will be given to those with Marriott/FOSSE experience.

```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns with empathy and resolve issues promptly
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized front desk area

```Experience```
- Previous experience in the hospitality industry is preferred
- Excellent phone etiquette and communication skills
- Knowledge of hotel operations and guest relations
- Familiarity with front desk procedures, including night audit responsibilities
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving skills
- Proficiency in using hotel management software or reservation systems
- Fluency in multiple languages is a plus

At our hotel, we value our Front Desk Agents as they are the first point of contact for our guests. We are looking for individuals who are passionate about providing exceptional customer service and creating a positive experience for our guests. As a Front Desk Agent, you will play a crucial role in ensuring that our guests feel welcomed and well taken care of during their stay.

If you are a friendly, organized, and detail-oriented individual with a background in hospitality, we encourage you to apply. Join our team and be part of creating memorable experiences for our guests.

Please note that this is not an overnight position. The working hours will be determined based on the needs of the hotel.

To apply, please submit your resume highlighting your relevant experience in the hospitality industry. We look forward to reviewing your application!

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: No more than 16.00 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift

Work setting:

• In-person

Ability to Relocate:

• Thornton, CO 80241: Relocate before starting work (Required)

Work Location: In person