Town of Lexington

We are currently accepting applications for the fulltime (37.5 hours per week) position of:

Administrative Assistant – Community Center

Recreation and Community Programs Department

Starting hourly rate: $29.14

Plus an excellent benefits package

The REQUIRED Town of Lexington application form and cover letter must be received in the Town’s Human Resource Department. This position is open until filled.

GENERAL SUMMARY:

Under the general supervision of the Community Center Director performs a variety of clerical and administrative tasks at the customer service counter to support the overall operation of the department and its programs.

ESSENTIAL JOB FUNCTIONS:

¨ Provides extensive customer service for the Community Center including both the Recreation and Community Programs and the Human Services departments. Note- supports two departments.

¨ Answers phones and greets walk-in customers, responds to inquiries, and/or directs customers to the appropriate staff member.

¨ Processes registrations for Recreation and Community Programs and Human Services department programs, services and rentals, and provides information and assistance to the public regarding programs and services.

¨ Processes payments for program registrations. Verifies and processes funds received in cash, check, and credit card form.

¨ Prepares opening and closing paperwork, including transaction reports, credit card transactions and secures receipts and cash.

¨ Monitors program registrations, dates, rosters, cancellations, waitlists and make ups through the Point of Sale system

¨ Prepares and processes memberships for Aquatics and Community Center.

¨ Monitors wait lists and active rosters.

¨ Prepares and assists with seasonal program entries into point of sale and assists with editing and proof-reading the four seasonal brochures, and other documents.

¨ Onboards new staff for evening, weekend and substitute Municipal Assistants at the Community Center customer service station.

¨ Maintains and provides program rosters for instructors, room rental support, and a variety of print and electronic files and records for the Community Center.

¨ Processes incoming and outgoing mail daily.

¨ Serves as liaison between the day and evening shift.

¨ Liaison for the part time and seasonal employees, as well as volunteers assigned to the front counter, including those assigned to Human Services.

¨ Communicates and meets with custodial staff weekly regarding facility needs as they arise and as scheduled for room set up, technology and or other requests

¨ Verifies daily schedule of building for accuracy.

• May perform special projects and other related duties as required, directed, or as the situation dictates.

MINIMUM EDUCATION & EXPERIENCE:

High School diploma with a minimum of one year of increasingly responsible related administrative support experience.

QUALIFICATIONS:

Knowledge of:

• Modern office procedures, methods and computer/software equipment.
• Principles and procedures of record keeping.
• Business letter writing and basic report preparation techniques.
• Basic mathematical and accounting processes.
• Effective customer service techniques.

Ability to:

• Perform responsible administrative support services involving the use of independent judgment.
• Coordinate multiple tasks while working in a busy environment with frequent interruptions.
• Operate computer and various software necessary for performing assigned duties.
• Work independently in the absence of supervision.
• Communicate clearly and concisely, both orally and in writing, and maintain effective working relationships.
• Effectively handle an environment which involves close contact with coworkers and the public.

WORKING CONDITIONS & PHYSICAL DEMANDS:

Work is performed in a highly trafficked, crowded, and often noisy office environment. Operates computer, printer, photocopier, fax machine, credit card machine, and other office equipment. Work requires extended periods of sitting, reaching, typing, and mousing, which requires eye-hand coordination and finger dexterity.

Office work generally includes physical activities such as moving, reaching, pulling, grasping, bending, and transporting materials and other items (of 25 pounds or less) around the office. Use of phones, computers, meeting room technology, and other types of small office equipment is required for this position. Must be able to remain in a stationary position for long periods of time.

The Town of Lexington has a strong commitment to Diversity, Equity, and Inclusion and we are actively seeking candidates who bring new voices and lived experiences to our organization. The duties listed in this job description are intended only as illustrations of the various types of work that will be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

APPLICATION PROCESS

All applicants are required to complete a Town application form, available from the Internet at www.lexingtonma.gov, emailing jobs@lexingtonma.gov, calling (781) 698-4590 or by visiting the Human Resources Department. Resumes may be attached to the application form as additional information, but cannot serve as a substitute for completing the required application form.

CORI screening required.

Application and resumes must be received in the Town’s Human Resource Department. This position is open until filled.

The Town reserves the right to modify the application deadline, and/or accept applications after the deadline, to best serve the interest of the community.

After the deadline all applications will be reviewed and the most highly qualified candidates will be invited to one or more interviews. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application.

Individuals who need accommodations in order to participate in this process should contact the Human Resources Department.

Questions regarding this hiring process should be addressed to the:

Human Resources Department

Town of Lexington

1625 Massachusetts Avenue

Lexington, MA 02420

(781) 698-4590

Job Type: Full-time

Pay: From $29.14 per hour

Expected hours: 37.5 per week

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Day shift

Work Location: In person