Under direct supervision, provides technical, secretarial, and administrative duties for the Building and Inspection Services Division of the Development Services Department.• Performs various administrative and technical support duties for the Building and Inspection Services Division to include conducting research and surveys, assembling information, compiling and analyzing statistical data; preparing various reports; and other special projects as assigned by the Plans Review Manager or his designee.
• Secretarial and general office duties to include typing, serving as receptionist, operating various office equipment to include plans printer, plan scanner, computers, binders, copier, telephone, etc., screening telephone calls and writing messages, reading, proofing, and writing reports as required, arranging, indexing, filing, retrieving letters, maps, plats, plans, memos, reports, charts, statements, and statistical data.
• Reviews plans and permit submittals for residential water heater, HVAC, re-roof, window/door replacement, and foundation repair.
• Maintains records; files to include work orders, service request notices, notice of violations, property owner data, permits, and contractor registrations.
• Performs general clerical receptionist duties at various times when needed, to include greeting and assisting incoming customers, accepting payments and assisting the public with questions requiring knowledge of policies and procedures.
• Collects payments for permits and other required fees.
• Provides clerical relief support duties to include typing, filing, sorting, and retrieving records; cash handling; bookkeeping; operating computer equipment; data entry; photocopying; collating materials; performing mathematical calculations with proficiency; and other tasks as assigned.
• Responds to public inquiries and inter-department inquiries to department functions, i.e., permits, inspections, legal description of lots, properties, and project status.
• Adheres to departmental, personnel, and safety policies and procedures.
• Assists co-workers and other divisions, as needed.
• Informs supervisor of all work activities.
• Performs other duties as assigned.BASIC QUALIFICATIONS:
• A High School Diploma or General Equivalency Diploma (GED) is required.
• Must possess a valid Driver's License and driving record must be in compliance with Town policy.
WORK EXPERIENCE:
• Must have a minimum of one (1) or more years of municipal or general office work experience.
• A general working knowledge of municipal government is preferred.
Must submit to and pass a post-offer, non-regulated drug test and thorough background checks (including criminal history).KNOWLEDGE / SKILLS / ABILITIES:
• Must have general knowledge of modern office practices and procedures.
• Must have excellent English communicative skills, both oral and written, to include spelling, grammar, and punctuation.
• Must have strong organizational skills, letter writing, and database and spreadsheet management skills.
• Must have skills in Microsoft Office, Microsoft Excel, plan and plat reading, and an understanding of utilities and easements.
• Requires the ability to utilize a variety of design data and information, including ordinances; design standards; paving, water, and sewer manuals and the Town's maps.
• Must be able to work well under pressure and stress; handle multiple tasks; and prioritize and organize work assignments.
• Must be able to work effectively and efficiently with the general public and coworkers and maintain a pleasant and friendly demeanor at all times.
PHYSICAL ABILITIES:

• Must be able to type, see, read, talk, hear, write, and understand and carry out oral and written directives.
• May be required to move various boxed documents, weighing up to 52 lbs. with the use of a dolly for assistance.

HIPAA COMPLIANCE STATEMENT:
All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule must have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities. Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination.