This position is responsible for assisting with fiscal and analytical functions of the Public Works Department, and other professional administrative duties for the Public Works Department. This is a part-time position and is subject to the 1,000 hours rule. The Program Support Analyst will have the opportunity to build and strengthen their professional skills, work with a passionate team, and provide excellent customer service while making a difference in the Chapel Hill Community.

• Conducts complex analytical studies and other analytical reviews with implications for administrative problem solving independently; prepares detailed written reports with conclusions and recommendations to assist in making quality, data driven decisions; makes oral presentations regarding findings and recommendations.
• Monitors and supports performance management initiatives: monitors benchmarks and performance measures and reports progress to Manager's Office; and assists division managers in considering operational improvements based on evaluation of performance measures and benchmarks to foster organizational change and improvement.
• Assists the Management Analyst in coordinating the fiscal operations of the department; provides support in preparing and monitoring the department's annual operating and capital budgets; conducts complex financial analyses with implications for department operations and policy development; and prepares fiscal-year end closing and related reports.
• Assists in coordinating personnel operations of the department; reviews departmental recruiting and selection procedures and hiring recommendations.
• Drafts and reviews written materials for the department; develops internal operating procedures and policies; assists division managers in responding to service requests and complaints; develops content for department webpages, printed brochures, special announcements, press releases and other written materials for the department; reviews and drafts departmental agenda items for staff in preparation for Town Council meetings.
• Provides administrative support to management; performs special assignments and directs special projects as necessary.
• Performs other duties as required.

Supervision Exercised

None

Physical Demands

The work is typically performed while sitting at a desk or table, standing, or stooping. The employee usually lifts light objects.

Work Environment

The work is typically performed in an office environment.

Knowledge of:

• Research, analysis, and program evaluation
• Governmental accounting standards and audit standards for state and local government units
• Accounting principles and practices, including budget preparation, cost analysis, and inventory control
• Local governing ordinances and policy
• Proper grammar, spelling, and punctuation
• Standard business computer software

Ability to:

• Communicate effectively orally and in writing
• Perform complex professional personnel work independently
• Interpret and explain department policies to employees and the public
• Analyze complex and confidential issues and draw logical conclusions
• Prepare and present clear and concise reports, findings and summaries
• Collect, compile, and analyze information and data
• Establish and maintain effective working relationships with others
• Follow rules of confidentiality
• Learn proprietary government software
• Model behaviors that are consistent with our values of RESPECT

Education

Bachelor's degree in business administration, public administration, or a related field or an equivalent combination of education and experience that provides the required knowledge, skills and ability to perform the duties.

Current graduate student pursuing a Master of Public Administration or Business Administration degree preferred.

Experience

One year of experience in budget preparation and analytical report writing.

Licenses/ Certifications

Possession of a valid driver's license issued by the State of North Carolina or the ability to readily obtain one.