Overview

Reporting to the Director of Financial Aid, the Financial Aid Administrator is responsible for the management and oversight of all aspects of the student financial aid process. The Financial Aid Administrator is also responsible for ensuring compliance with all regulatory bodies. The Financial Aid Administrator is responsible for the day-to-day operations of the financial aid office. A candidate for this position must demonstrate self- motivation, a high degree of organizational skill, a high level of customer service orientation, and a collaborative spirit to be successful in the fast-paced environment associated with being a member of the Division of Student Affairs team. The Administrator shows a track record of inclusivity in their professional work with a commitment to diversity and multiculturalism. The successful candidate must also demonstrate the University’s core values of social justice, intellectual pursuit, and service to humanity through their work.

Responsibilities

The Financial Aid Administrator’s (FAA) responsibilities include, but are not limited to:

• Meets with and counsels students, parents, and others to explain and discuss the details of the financial aid application and awarding processes, the laws and regulations governing the eligibility for and availability of federal, state, institutional and other relevant programs
• Utilizes federal, state and internal software to process financial aid
• Determines eligibility for federal, state, institutional, and other aid programs in accordance with all applicable laws, regulations, policies, guidelines and other governing criteria
• Formulates, produces and distributes financial aid award notifications and ensures that the financial aid that has been awarded is appropriately disbursed and credited to the students’ accounts
• Develops and gathers appropriate materials, organizes and helps present student financial aid orientation programs, exit counseling, entrance interviews for students and their parents
• Assists other coworkers as needed in any function encompassed in the job description of the FAA
• Works with interdepartmental personnel to resolve students issues
• Attends workshops, seminars and webinars for professional development
• Utilizes federal and state webinars to keep up to date with the new regulations.
• Attends conferences and training as approved and required

Qualifications

Education/ Experience

• Baccalaureate degree preferred
• Associate degree required
• Minimum of 1-3 years related and transferrable experience required

Knowledge/ Skills/ Abilities

• Strong customer service and organizational skills
• Computer literate, experience in the Banner financial aid module a plus
• Must be able to multi-task and prioritize work
• Self-starter
• Proficiency in Microsoft Office Suite including Word, Excel, Power Point, & Outlook

Travel

• Locally as needed for staff coverage
• May be required to travel overnight for training

Maximum Salary

Minimum Salary