FRONT DESK RECEPTIONIST: Total Spine & Orthopedics is a leading spine and orthopedic practice committed to delivering the highest standard of patient care. Our practice is locally owned and operates across Melbourne, Orlando, and Titusville, specializing in a comprehensive range of orthopedic and spine conditions. We focus on interventional pain management, regenerative orthobiologics and minimally invasive surgery to diagnose, treat, and manage these conditions.

Primary Responsibilities:

• Welcome patients and visitors
• Check patients in and out
• Answer incoming calls and inquiries
• Verify insurance benefits
• Collect patient copays
• Notify Medical Assistant of patient arrival
• Create, organize and manage patient's charts
• Update patient records and insurance
• Schedule and confirm patient appointments
• Explain intake forms to new patients
• Fax, scan and file documents

Requirements:

• Familiar with EMR systems
• Excellent documentation, communication, and computer skills
• Proficient with Office 365
• Has a positive, friendly and caring attitude towards patients and staff
• Possess a strong work ethic and a high level of professionalism
• Organized and able to manage time efficiently
• Possess the ability to work productively, either independently or with other individuals
• Ability to effectively communicate to staff and patients
• Bilingual a plus

Job Type: Full-time

Pay: $15.73 - $18.95 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person