Description

The Quality Assurance Specialist is responsible for ensuring our team is positioned to deliver our customers’ products according to defined specifications, resulting in good, consistent quality.

Essential Duties and Responsibilities:

• Coordinate customer sample requirements with our client services team

• Work with our production teams to collect samples and provide any feedback on issues or concerns

• Ensure samples sent represent optimal quality

• Select and package quality samples

• Maintain quality sample library

• Assist shipping and billing teams with documentation of shipments to our customers

• Help identify solutions for new projects/inquiries

• All other duties as assigned

Requirements

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In keeping with Mittera’s philosophy that each individual should be encouraged to reach his or her full potential, and in compliance with the American’s with Disabilities Act (ADA), reasonable accommodations or modifications will be made for qualified individuals with disabilities to perform the essential functions of this position. Hours may vary depending on departmental staffing needs.

• High School degree or equivalent required; Associate Degree or certificate in business or related field preferred

• Printing experience preferred

• Strong attention to detail

• Knowledgeable quality standards and can recognize quality defects

• Good understanding of Excel

• Effective communication skills across all levels of the organization, customers, and outside vendors

• Ability to learn our internal systems for data entry purposes

• Self-motivated with a passion for job excellence

• Ability to work effectively in a fast-paced environment

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift up to 20 pounds at times.

• Requires fine motor hand and arm movement, manual dexterity, and coordination.

• Must be able to access and navigate each department in the facility

Mittera is a leading-edge company that provides commercial and digital printing, finishing, graphic design, data analytics, direct mail processing, and fulfillment services. Mittera's full-service approach connects data-driven revelations, bar-raising creative, and expertly printed materials to give our customers' brand recognition it deserves. Competitive compensation and robust benefits plans are offered. Benefits include:

• Medical

• Dental

• Vision

• Life and AD&D Policies

• Short and Long-Term Disability

• 401K with Company Match

• Paid Time Off

• Paid Volunteer Time Off

Mittera is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Visit us today at mittera.com or stop by and fill out an application at Mittera location near you!