Roanoke, VA

• Department: Administration
• Posting Date: 05/08/2024
• Closing Date: Open until filled
• Salary: $19.44-$25.00/hr
• Code: EAFDC-ADMIN

CLASSIFICATION: NON-EXEMPT

Every TAP employee shares in TAP’s responsibility to “Mobilize Community Resources” in support of TAP’s anti-poverty efforts.

DEFINITION AND PURPOSE:

Manages the Central Administration office under the direction of the President/CEO of TAP and assists the Board of Directors as needed. Performs a variety of administrative duties in support to the President, Vice-Presidents and the TAP Board of Directors. Coordinates fund development activities.

ORGANIZATIONAL RELATIONSHIPS:

Supervised by: President and CEO

Supervises: No one

Coordinates with: President/CEO, CFO, VP of Planning, VP of Fund Development, Leadership Team and the Board of Directors

RESPONSIBILITIES: Duties include but are not limited to:

• Performs the following duties related to the TAP to the Board of Directors:
  • Assuring at least a quorum and preferably maximum attendance at all board meetings by calling each member one week before board meetings as well as sending out all regular board mailings no later than the Wednesday prior to the board meetings, making arrangements for teleconferencing for those who are out of town or ill, and taking whatever steps necessary to maximize attendance.
  • Making all arrangements for all scheduled and called TAP Board Executive Meetings.
  • Maintaining a current listing of all TAP Board Members, Board Committees, TAP Board of Commissioners, and TAP Advisory Boards.
  • Assuring that every board member is serving on a TAP Board Committee, on the TAP Board of Commissioners, or Advisory Board that reports to the TAP Board of Directors.
  • Maintaining attendance records of all the above in order to credit attendance to those participating.
  • Preparing and maintaining the minutes for all Board and Executive Board meetings.
  • Maintaining copy of minutes from all committee structures reporting to the TAP Board of Directors.
  • Working with TAP Directors and staff assigned to all TAP Board Committees to ensure that committees are meeting as scheduled, and that committee members are notified via email and/or by mail of the meetings and agendas. Also, notifying the President/CEO of the upcoming meeting schedules and of potential problems.
  • Notifying any board vacancies to the President/CEO and Board Chair, membership Chair and assisting in recruiting new members for vacant positions.
  • Communicating any illnesses or deaths of board members and their families to the Chairman and fellow board members.
  • Assisting the President/CEO in preparing agendas for Board and Executive Board meetings.
  • Maintaining a hard and electronic copy of all official board documents, including current By-Laws.
  • Submitting minutes of monthly meetings to the Office of Community Services within 30 days of board approval.
  • Providing necessary board information to the planning department for reports and grant submissions.
  • Prepares and maintains a new board members handbook.
  • Requests and maintain board members term letters from appointing organizations.
  • Communicates bylaw requirements in reference to procedural matters of the board, as needed.
• Coordinating fund development activities:
  • Donor Engagement and Relationship Management:
    • Promptly respond to donation inquiries and meeting requests, fostering robust relationships with donors.
    • Utilize Blackbaud’s Raisers Edge CRM software to meticulously track donations and manage donor interactions.
    • Create and dispatch customized donor communications, including solicitation requests and appreciation letters.
    • Consistently update and report on donor activity, providing insights to the CEO, Director of Fund Development and the Board’s Marketing and Fund Development Committee.
  • Event Planning and Coordination:
    • In collaboration with Creative Design staff and planners, orchestrate major fundraising events such as the annual gala, donor stewardship dinners, and digital crowdfunding initiatives.
    • Manage event logistics, guest lists, and vendor coordination, ensuring exceptional execution and donor engagement.
  • Fundraising Strategy and Campaign Management:
    • Develop and implement innovative fundraising strategies that align with the organization’s mission.
    • Coordinate the annual Board Solicitation campaign, from material preparation to board member coordination and follow-up.
    • Support the Director of Fund Development in major campaigns like the Bringing Hope Home Annual campaign, including crafting marketing materials.
  • Financial Management and Reporting:
    • Accurately process and record all financial gifts in Blackbaud software, categorizing each donation appropriately.
    • Conduct monthly reconciliations with the finance department to maintain financial accuracy.
    • Compile and provide detailed reports to the Finance Department and GCC Chair for board meetings and audits.
  • Administrative Support and Compliance:
    • Lead the GCC Thank You Program and manage the NAP Credit balance, in collaboration with the Assistant Director of Finance.
    • Handle all donation-related communications, from clothing to office equipment, and liaise with various departments to manage in-kind donations.
• Managing all communications with the President’s office including:
  • Managing the flow of all mail to the President’s office, assuring that the required persons are copied on all important documents, and that all documents requiring signatures or responses are completed.
  • Preparing all documents requiring the President’s signature including requisitions, legal documents, and communications.
  • Answering the President’s phone in his/her absence or if occupied and taking messages, including checking voice mails.
  • Working with the President in setting up for, preparing agendas for, and notifying other Directors as necessary of meetings or any critical correspondence.
  • Assisting the President in preparing written communications as requested and maintaining files of such communications; however the President will handle the majority of his/her correspondence.
• Assisting the President in preparing for, recording minutes when appropriate, and overseeing all communications for the following meetings:
  • Bi-weekly Leadership Meetings
  • Annual and Semi-Annual Leadership Planning Sessions
  • VACAP, NCAF, NCAP, and other state and national association meetings
• Other duties include but are not limited to the following:
  • Maintaining a filing system where documents are easily accessed.
  • Negotiating travel arrangements as requested.
  • Advising the President of any suggestions and ideas that will strengthen the work of the President’s office and the TAP organization.
  • Assisting the President through the performance of other activities as directed.
• Preforming administrative tasks related to TAP’s annual meeting and special events.
• Maintaining a call log of messages for the President/CEO.
• Purchasing office equipment after obtaining bids/quotes.
• Assisting in the preparation of the CSBG quarterly report, work plan, and budget. Responsible for making a quarterly financial review of the budget for the President/CEO.
• Maintaining an inventory of office supplies and requisitions the purchase of supplies, verifying accuracy of bills, and processing for payment.
• Obtaining the President’s approval signature on various documents.
• Assisting the President in managing communications between his/her office and the Community Action Networks: example, Southeast Rural Community Assistance Project, Inc., Virginia CARES, Project Discovery and Child Health Improvement Program.
• Helping to develop then maintains the agency mailing/donor listing.
• Performing administrative tasks related to grant submission
• Providing office support to the CFO and all Vice Presidents.
• Securing temporary office help as needed.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

• Proficiency in Blackbaud’s Raisers Edge software preferred.
• Proven experience in fundraising and donor relations is highly desirable.
• Must be proficient in oral and written skills
• Must have good organizational, record keeping and telephone answering skills
• Thorough knowledge of standard office practices and procedures.
• Ability to plan, lay out, and conduct clerical operations involving transactions requiring accountability and accuracy.
• Thorough knowledge of business English and math.
• Ability to type accurately and at a reasonable rate of speed.
• Ability to establish and maintain effective working relationships with others.
• Ability to maintain confidentiality of client information and other agency records.

TRAINING, EDUCATION AND EXPERIENCE:

This individual should have at minimum an associate’s degree and a combination of experience and training, including or supplemented by a course in clerical skills, and considerable experience in clerical work. The candidate should be well experienced with the Microsoft Office programs as well as general office equipment. The candidate should have good written and oral communication skills. Experience working with fundraising software desired. The ideal candidate is adaptable, mission-driven, and possesses a keen eye for detail. This role requires a high level of discretion and integrity in handling sensitive information and financial data.

At TAP, we focus on the Whole Family Approach. Whole Family is a family led strategy to achieve set goals. As an employee you may be required to attend Whole Family training and subject to data entry into the agency’s software as part of the Whole Family approach and serving clients

SPECIAL REQUIREMENTS:

Must be willing to serve as a Notary Public, possess a valid Virginia driver’s license issued by the Commonwealth of Virginia and have reliable transportation.

TAP participates in the Virginia DMV Driver Alert Program. Employees who operate a TAP vehicle or their personal vehicle to conduct TAP business may be subject to driver record monitoring through the Virginia DMV Driver Alert Program.

• Physical activity of this position: reaching, grasping, standing, use of fingers for – picking, pinching and typing; talking/hearing; repetitive motion of the wrists, hands and/or fingers.
• Physical requirements of this position: sedentary work – exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects; involves sitting most of the time.
• Visual acuity requirements: close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes; visual acuity to determine the accuracy, neatness and thoroughness of the work assigned.

This description provides information regarding the essential functions of the designated job, and general nature and level of work associated with the job. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

Bilingual Ability is a plus

We only hire individuals legally eligible for employment in the United States.

EOE/Drug Free Employer