TheConciergewillberesponsibleforassisting the admissions team and nursingwelcoming new residents to the facility, completing admission packets, providing C.N.A duties, room readiness for new admissions, residentcareand nondirect resident care activities of daily living for the residents assigned, under the direction and supervision of the Admissions and Nurse leadership. Will also, provide excellent customer service to associates, residents, visitors and guests.

*This is a 2pm-10pm position. 

ESSENTIALDUTIES AND RESPONSIBILITIES:

·Nondirect and/or direct residentcare.

·Assistwithadmissionsanddischarges,asneeded.

·Makesurecallbellispositionedwithinresidents’reach.

·Answercalllights,answerquestions,andrespondoralert supervisor.

·Distribute,empty,andcleanbedpansandurinals,asneeded.

·Transportresidentstoandfromactivities.

·Transportresidentstoandfromdiningroom,delivertrays,andremovetraysafter consumption.·Delivernourishmentsandbetweenmealsnackstoresidentsasorderedanddistributeice and water rotating water pitchers and deliver pitchers to dietary for sanitation.

·Makeunoccupiedbedsandturndownbedsforresidents.

·Removesoiledlinen,rinseinthehopper,andtransportdirtylinenstolaundry.

·Labelresidents’clothesandputawayresidents’cleanclothes.

·Straightenresidents’roomsandclosetsandcleaninsideofbedsidetables.

·Cleanandreturnresidentcareequipmenttoappropriateareas.

·Treatresidentswithdignityandalwaysobserveallresidents’rightsandconfidentiality.

·Attendmandatoryinservices,asneeded.

QUALIFICATIONS:

·Mustbeatleast18yearsof age.

·Completionofhighschooleducationorotherwiseshowabilitytoread,write,andfolloworaland written directions.

·Must be a Certified Nursing Assistant (CNA) in the state whereapplying.

·Musthaveexcellentorganizationalskills.

·Must have excellent customer service skills.

·Musthaveknowledgeofgeneralofficeequipment.

·Mustbecapableofmaintainingregularattendanceasrequired.

·Mustbeabletoworkweekendandovertimeasrequired or needed.

·Beabletofollowand/orprovidestrongcommunicationskillseffectivelythroughwrittenand oral delivery in a manner appropriate for a healthcare/office setting.

·Mustmeetalllocalhealthregulationsandpasspostemploymentexam,ifrequired.

PHYSICALDEMANDSANDENVIRONMENT:

·Frequentwalking,reaching,climbing,standing,bending,lifting,grasping,finehand coordination, pushing, pulling, and moving intermittently during working hours.

·Subjecttofrequentinterruptionsanddistractions.

·Willingtoworkbeyondnormalworkinghoursandduringdisastrouscircumstances,asneeded.

·Willingtoworkinotherpositionstemporarily,asneeded.

·MustbecapableofperformingtheEssentialJobFunctionsofthispositionwithorwithout reasonable accommodation.

·Abilitytopresenttogroups,remaincalmunderstress,andcommunicatewithlocalstaff, remote staff, and outside agencies.

·Mustbeabletorelatepositivelyandfavorablytoresidents,families,andoutsideagencies and to work cooperatively with other associates.

·Maybesubjecttoinfectiousdiseases,substances,contaminatedarticles,cuts,bruises,falls, odors, etc.

·Mustbeabletofunctionindependently,havepersonalintegrity,haveflexibility,andthe ability to work effectively with or without other personnel and coworkers.

·Abilitytoremaincalmandcopewiththementalandemotionalstressofthisposition.

OTHER REQUIREMENTS:

·Understand,complywith,andpromoterulesregardingresidents’rights.

·MaintainconfidentialityinaccordancewithHIPAAguidelines.

·Attendandparticipateintrainingandinserviceeducation.