4 Dispatcher Jobs in Kennesaw, GA
Top Tech Mechanical Services, Inc. is Hiring a Dispatcher Near Kennesaw, GA
The prospective candidate must possess excellent interpersonal skills, great communication skills, multi-tasking, and attention to detail skills. They must be able to serve as a liaison between customers and HVAC technicians during service and installation jobs. In addition, a dispatcher must be able to make judgment calls regarding the best plan of action for a particular job.
- Provide excellent customer service by answering general questions regarding services, pricing, warranties, etc.
- Schedule and monitor daily technician schedule
- Dispatch work orders to field technicians according to priority and location
- Monitoring technicians travel by tracking vehicles on GPS trackers
- Contact customers to confirm next-day appointments
- Contact customers if technician will not meet the time originally promised
- Respond to e-mail/website inquiries
- Source parts for field technicians
- Coordinate warranty registrations
- Communicate with field technicians regarding any issues
- Assist accounting with invoicing, or payment processing
Position Requirements:
- High School Diploma or GED preferred
- Minimum 1 year of dispatching experience, preferably in HVAC or related industry
- ServiceTitan software experience
Skills Needed:
- Excellent Communication Skills
- Minimum 1 year of dispatching experience, preferably in HVAC or related industry
- Multi-Tasking skills are a must
- Be able to work in a fast pace environment
- Basic computer proficiency, particularly with Microsoft applications
- Experience with HVAC terminology a plus
The position is a full-time position – 40 hours per week-Monday through Friday
Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.
Job Summary
Full Time
$37k-49k (estimate)
03/03/2023
03/08/2029
toptechmech.com
Kennesaw, GA
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The job skills required for Dispatcher include Customer Service, Communication Skills, Attention to Detail, HVAC, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.
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