Position Summary

The Packaging Automation Specialist is responsible for providing technical data and developing sales with the Sales Team of packaging programs and services utilizing the company’s packaging automation solutions.

Reporting is the Regional President.

Responsibilities

• Make equipment demonstrations to clients and visit client sites when needed.
• Build positive and long-term relationships with clients for business growth.
• Maintain up-to-date knowledge about company equipment and their technical and functional characteristics.
• Understand customer needs and accordingly develop customer specific selling strategies.
• Discuss with customers about equipment benefits and features.
• Assist Manager in developing project plan, budget and schedule.
• Assist in design and development of new equipment.
• Review and recommend improvements to equipment designs to improve operational efficiency.
• Act as primary contact for customer queries and concerns.
• Maintain a database of current and potential customer account information.
• Work with sales team to process customer orders on-time.
• Follow company policies and safety guidelines.
• Develop process improvements to achieve company marketing and financial objectives.
• Conduct job trainings to team members and provide direction to team as needed.

Essential Skills and Experience

• High School diploma / GED
• 5 years of experience in a manufacturing environment with knowledge of mechanical packaging processes
• Successful experience selling packaging automation equipment (preferred)
• Six Sigma certification and experience with LEAN Manufacturing principles and 5S is desirable
• Demonstrated ability to analyze manufacturing and distribution environments for packaging requirement
• Excellent verbal and written communications skills
• Good interpersonal and conflict management skills
• Technical Skills- PC Software, Microsoft Office, proficiency required
• Ability to problem-solve and use solution-based sales skills

Last updated : 2024-05-18