Tong Sui is one of the most popular dessert and drinks shops in the Bay Area. We are best known for fresh coconut desserts and organic fresh fruit drinks.

Originated from Hong Kong desserts, Tongsui is the only new fusion Asian dessert shop in the Bay Area. Tongsui crafts premium desserts and drinks made fresh in the store daily. We source our premium organic ingredients straight from local farms, and we don't add any artificial flavor. We’re now looking for dedicated individuals to be a part of our team.

Tong Sui is now hiring for the Shift Leader position in the Westfield Valley Fair mall location!

Full-time, shifts vary, Preferred: 12 pm - 8:30 with half an hour break in the middle

Responsibilities

• The ability to provide supervision during assigned shifts.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both Front Desk, Prep, and Barista shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Requirements

• Shift lead experience or equivalent (more than one year) is required.
• Great attitude and willingness to learn while working in a fast-paced, team-oriented environment.
• Must have a High school diploma or equivalent.
• Ability to operate a computer and/or Cash register.
• Must provide a valid social security number/legal documentation to work in the United States & successfully pass a background screening to be considered for hire.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed
• Weekends only

Supplemental pay types:

• Bonus opportunities
• Tips

Experience:

• Barista: 1 year (Required)

Language:

• Mandarin or Cantonese (Preferred)

Ability to Relocate:

• Santa Clara, CA 95050: Relocate before starting work (Required)

Work Location: In person