Overview. Engages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other...
Overview. This hybrid position is based at our Ithaca NY headquarters office. Selected candidate must be able to work in office three (3) days per week. We are seeking an enthusiastic and dedicated individual with a passion for Information Security. The ideal candidate will thrive in a collaborative team environment and will be eager to engage in a variety of tasks and projects to support the Tompkins Information Security Program. This role offer...
Overview. Engages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other...
Overview. The Fraud Quality Assurance and Controls Supervisor is responsible for overseeing the quality and integrity of fraud detection and prevention activities across the organization. This role ensures that fraud-related processes, alerts, investigations, and SAR filings meet regulatory and internal standards. The Supervisor will lead quality assurance reviews, control testing, and documentation efforts, and will collaborate with internal tea...
Overview. Engages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other...
Overview: Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, and products for retail customers. As incumbent gains knowledge and ex...
Overview. Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, and products for retail customers. As incumbent gains knowledge and ex...
Overview. This position offers flexibility to work a hybrid schedule and may be based at one of our office locations in Brewster, NY. Batavia, NY. or our corporate headquarters in Ithaca, NY. The selected candidate will be required to work onsite at least three (3) days per week. The AML Specialist supports the Corporate AML Officer and Assistant AML Officer(s) to ensure that the Company’s Anti-Money Laundering/Countering the Financing of Terrori...
Overview. Note that this position will be based out of Conshohocken Branch two days per week, and floating up to three days in surrounding branches, as needed. This position is will be expected to support the efficient and accurate paying and receiving function and sales and service function of the Company branch according to Company policies and procedures. The position will also oversee security and compliance within the unit. ensure department...
Overview. The Treasurer and Finance Manager plays a key leadership role in shaping and executing the company’s financial strategy. Reporting to the CFO, this position oversees treasury operations, financial risk management, investments, and financial planning and analysis. The role is responsible for managing capital structure, ensuring capital adequacy, and leading financial stress testing. It also supports pricing strategies, risk management (i...
Overview. Engages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other...
