Responsible for performing a variety of duties to support the Commercial Lines Department by obtaining, developing, expanding and servicing account.

• Exceed the expectations of our Commercial Insurance customers by performing a variety of duties to meet their insurance service needs.
• Sell new and renewal accounts in keeping with agency and individual goals.
• Renew existing book of business to meet or exceed Agency retentions goals and create cross sell opportunities to current insureds.
• Actively identify referral opportunities for our affiliates. To provide field services in support of sales duties.
• Facilitate and manage as appropriate individual claims.
• Develop prospects through an organized direct solicitation program, referrals from present accounts, affiliates, and other contacts.
• Develop all information and recommendations for prospective accounts, present proposal and adhere to agency policies and procedures for writing new accounts.
• Conduct quoting process in association with Agency defined policies, procedures, and guidelines.
• Identify account rounding/up-selling opportunities and process accordingly
• Maintain a concern for timeliness and completeness when interacting with clients, agency, and company personnel to minimize potentials for E & O claims.
• Perform special projects at managements request.
• Provide guidance to clients and assist in the facilitation of the claims process

Ancillary Duties:

• Joins local community organizations and attends community events after work as a means of marketing the Agency in the community.
• Actively participates in the community in a manner that reflects favorably on the Agency
• Develops a presence in the community networking with local leaders and the business communities.
• Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the work place.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of compliance and procedures including all regulatory requirements.

• Bachelor's degree.
• Minimum Two years in similar position is desirable and must be licensed per state of NY/PA requirements.
• Proficient demonstrated effective presentation skills through both verbal and written communications
• Working knowledge of commercial line account policies and procedures; moderate computer skills, including knowledge of on-line data system; and valid and acceptable drivers license.
• Must be assertive and a self-starter with the ability to influence others.

• Dental
• Vision
• 401(k) Match
• Profit Sharing
• Paid Time Off
• 11 Holidays
• Tuition Reimbursement
• Free Parking throughout Tompkins Community Bank
• Employee Referrals

Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.

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