Owned and Operated by ME Cutoff, LLC.
Must be available to work morning or afternoon shift

REPORTS TO

The Team Member reports directly to the Team Leader or the Assistant Team Leader.

JOB DESCRIPTION

Provide quick, and friendly Member/Guest service. Oversees all aspects of site. Work hard, build relationships & provide positive communication among customers.

GENERAL JOB DUTIES AND RESPONSIBILITIES

• Retain and create new Member/Guest relations.
• Must be proficient in all opening and closing tasks.
• Must be able to work weekends and/or weekdays
• Maintain site, grounds and facility.
• Must communicate openly with team leaders
• Attend all leadership meetings, fully engaged in discussion, and willing to immediately follow through on implementing new ideas with your team.

SPECIFIC JOB DUTIES AND RESPONSIBILITIES

• Exceed Member/Guest expectations with wash quality
• Member/Guest damage claims, follow up and follow through.
• Wash Sales Training - Up-selling and Unlimited Club
• Wash Optimization - Constantly watching and perfecting wash quality.
• Checklists - update, maintain, add extra tasks, follow up and enforce completion.
• Walk through- what to look for, enforce completion from open to close
• Vacuum maintenance and cleanliness
• Wash Cleaning - Free from dirt and grime, but also neatness and organization

We are committed to leading our team to grow personally, professionally, emotionally and spiritually. Diversity and integrity are essential for encouraging the effectiveness, dependability and contribution of our team.

• Checklists - update, maintain, add extra tasks, be sure they get completed.
• Accountability for your actions
• Team Relations

Any additional tasks that pertain to benefiting the company and taking care of the Guests.

Job Types: Full-time, Part-time

Pay: $15.50 - $16.00 per hour

Benefits:

• Employee discount
• Tuition reimbursement

Experience level:

• 1 year

Weekly day range:

• Monday to Friday
• Rotating weekends

Experience:

• Customer service: 1 year (Required)

Work Location: In person