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CRC & Compliance Manager
$80k-104k (estimate)
Full Time | Business Services 9 Months Ago
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TOMMY NOBIS CENTER is Hiring a CRC & Compliance Manager Near Marietta, GA

Job Description:


Position Summary:

The Certified Rehabilitation Counselor and Compliance Manager (CRCCM) provides leadership to all assigned AbilityOne supervisors and staff regarding compliance requirements of the AbilityOne Program. The CRCCM will implement and execute AbilityOne programs and policies from the AbilityOne Commission and SourceAmerica ensuring the Tommy Nobis Center always remains compliant. The CRCCM will lead preparation and follow-up actions for all SourceAmerica and Commission AbilityOne audits. This role will complete all AbilityOne employees initial and annual certifications. Documentation of the certification will be maintained and constantly ready for auditing. The CRCCM will perform semi-annual internal audits on our AbilityOne certification process and documentation. This role drives staff knowledge and participation in meeting all AbilityOne policies. The CRCCM will lead Nobis Enterprises’ engagement with our AbilityOne teammates and provide individual job customization and planning to prepare them for upward and outward advancement from the AbilityOne program to competitive employment. The CRCCM will provide Nobis Enterprises’ supervisors and leadership with instructions on how to assist our AbilityOne teammates complete their mentorship and job training to prepare them for career advancement. The CRCCM will lead or assist the Tommy Nobis Center with preparation for other audits or inspections. These inspections and audits may include but are not limited to Cleaning Industry Management Standard-Green Building (CIMS-GB) and Commission on Accreditation of Rehabilitation Facilities (CARF) as needed.

Areas of Programmatic Responsibility:

  • Nobis Enterprises, Inc.
  • Tommy Nobis Center
  • Vocational Rehabilitation Services

Essential Job Functions and Responsibilities:

Program Specific:

  • Responsible for Nobis Enterprises’ AbilityOne compliance program.
  • Responsible for Nobis Enterprises’ AbilityOne audits by the AbilityOne Commission and SourceAmerica.
  • Responsible for initial AbilityOne Individual Eligibility Evaluation (IEE) certifications and annual recertifications.
  • Responsible for the development of individualized job customization plans for advancement for all AbilityOne employees as well as tracking progress toward the plan
  • Will perform semi-annual internal audits on our processes and documentation.
  • Will provide AbilityOne employees with individual attention and guidance to help them navigate work situations impacted by their disabilities.
  • Develops and maintains strong and effective business relationships with the SourceAmerica and Commission Regulatory and Audit teams.
  • Meets with AbilityOne teammates and their supervisors as necessary to help ensure successful completion of the Career Advancement Program and the PCEP.
  • Monitors the productivity and progress of AbilityOne teammates in their respective PCEP and provides timely and comprehensive updates to leadership.

Leadership and Management:

  • Will establish Nobis Enterprises’ Career Advancement Program and Person-Centered Employment Plans (PCEP) to include job customizations for all AbilityOne employees.
  • Will provide NE supervisors and leadership with advice and recommendations on execution of the Career Advancement Program and PCEPs.
  • Will perform as the subject matter expert (SME) for all AbilityOne Commission and SourceAmerica policies and procedures and provide business advice to leadership.
  • Leads or assists with other agency audits or certifications as assigned.
  • Stewards excellent customer service and positive, productive relationships with AbilityOne teammates, supervisors and TNC leadership.
  • Ensures efficiency of compliance program delivery and the meeting of program metrics.
  • Oversees the activity of assigned programs monitoring progress and implements changes as needed to meet goals.
  • Sets a positive example and drives our core values: mission-driven, accountability, innovation, integrity and fun.
  • Works closely with staff in other departments engaged in compliance, audits or certifications.
  • Is a cultural champion for the organization fostering an environment of trust, alignment, transparency and accountability.
  • Represents Tommy Nobis Center in meetings with SourceAmerica and the Commission.
  • Implements safety regulations, company policies and procedures as required by management.

Education:

  • Master’s Degree in Rehabilitation or related field desired.
  • Certified Rehabilitation Counselor (CRC) required.

Prior Experience Desirable:

  • 4 years’ experience in rehabilitation or related field in program management
  • Supervision of direct service staff
  • Experience with federal contracting is desired.
  • Knowledge of the AbilityOne program is desired.

Qualifications:

  • Must pass drug screen and background check.
  • Eligibility to work in the United States.
  • Minimal travel may be required.

Core Competencies:

Adaptability & Flexibility

Adapts to changing business needs, conditions, and work responsibilities.

Managing Projects or Programs

Structures and directs others’ work on projects or programs.

Listening

Understands and learns from what others say.

Analysis/Reasoning

Examines data to grasp issues, draw conclusions, and solve problems.

Teamwork

Promotes cooperation and commitment within a team to achieve goals and deliverables.

Tact

Diplomatically handles challenging or tense interpersonal situations.

Relationship Building

Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Special Skills/Abilities:

Interpersonal:

  • High level of interpersonal skills required to develop and maintain effective working relationship with staff, participants, other agencies and professionals.


Written Communications:

  • Strong written communication skills required to maintain quality documentation and effectively communicate with a broad range of individuals and agencies.


Analytical:

  • Ability to analyze data and develop strategies/plans/programs to overcome obstacles and problems.


Oral Communications:

  • Ability to communicate and present information informally and formally to agencies, committees, participants, professionals and employees.


Leadership:

  • Ability to motivate clients and provide good example of work habits.


Organizational:

  • Strong organizational skills needed to prioritize all aspects of workload.


Problem-Solving

  • Strong problem-solving skills required to develop strategies to overcome obstacles and problems.

Other Qualifications or Requirements:

Mental Effort:

  • Ability to use strong interpersonal skills in meeting the needs of our participants to establish positive relationships with Tommy Nobis Center employees.


Physical Requirements:

  • Ability to stand intermittently.
  • May require occasional travel.


Visual Effort:

  • Well-lit office environment.
  • Use of computer monitor


Safety:

  • Follows all prescribed safety regulations to diminish accidents.
  • Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers.
  • Immediately report circumstances you consider may present a hazard to yourself and others.

Experience and Skills:

Education:

  • Master’s Degree in Rehabilitation or related field desired.
  • Certified Rehabilitation Counselor (CRC) required.

Prior Experience Desirable:

  • 4 years’ experience in rehabilitation or related field in program management
  • Supervision of direct service staff
  • Experience with federal contracting is desired.
  • Knowledge of the AbilityOne program is desired.

Qualifications:

  • Must pass drug screen and background check.
  • Eligibility to work in the United States.
  • Minimal travel may be required.
Job Benefits:

Tommy Nobis Center offers a full package of benefits; some of which include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 403(b) Retirement Plan with matching
  • Generous Paid Time Off
  • Generous holiday schedule – currently 15 paid holidays
  • Flexible Schedule
  • EAP
  • Pet Insurance
  • Bring your dog to work
  • FSA for medical, parking and transportation
  • Voluntary life for employee, spouse, and children
  • Voluntary Accident Insurance
  • Voluntary Long Term Care Insurance
From: Tommy Nobis Center

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$80k-104k (estimate)

POST DATE

09/22/2023

EXPIRATION DATE

06/13/2024

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