Family-owned and operated since 1975, Tom Hesser BMW is Scranton's go-to store for BMW. We are looking for dedicated Service Technicians to help grow our booming service department and provide our customers with exceptional experiences.
What We’re looking for
You’re a passionate, skilled, and dedicated individual who is excited by the opportunity to work on The Ultimate Driving Machine. You’re highly self-motivated and detail-oriented with solid organizational and time-management skills. You’re excited about innovative technologies, ideally have previous European brand service repair experience, and are committed to Fix it Right the First Time to provide the ultimate customer experience.
What We Offer

• Highly productive shop, service booked two-weeks out
• Family-orientated, professional work environment
• Tool allowance
• Uniforms
• Paid BMW training
• Signing bonus for right candidate – paid out at 6 & 12 months
• 401K
• Medical, Dental and Vision Insurance

Responsibilities

• Performs work specified on the repair order with efficiency and in accordance with dealership standards
• Tests components and systems using diagnostic tools and special service equipment
• Diagnoses, maintains, and repairs vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning
• Communicates directly with the Service Advisor so that customers can be informed if any additional service is needed. Provide an estimate of time needed for additional repairs
• Executes repairs under warranty to manufacturer specifications

Qualifications

• 2 years of technical experience preferred
• ASE Certification required
• Must hold a high school diploma or equivalent
• Excellent customer service skills
• Basic Computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast paced environment
• Excellent oral and written communication skills
• Team player
• Must have a valid driver’s license
• Math, reading, and computer skills
• Ability to learn new technology, repair and service procedures and specifications
• Able to operate electronic diagnostic equipment