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Tom Drexler Plumbing, Air & Electric
Sanford, FL | Full Time
$39k-52k (estimate)
3 Weeks Ago
State of Florida
Sanford, FL | Full Time
$39k-52k (estimate)
4 Months Ago
State of Florida
Sanford, FL | Part Time
$39k-53k (estimate)
4 Months Ago
SEMINOLE COUNTY SHERIFF'S OFFICE
SANFORD, FL | Full Time
$56k-66k (estimate)
3 Months Ago
Dispatcher
$39k-52k (estimate)
Full Time | Specialty Trade in Construction 3 Weeks Ago
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Tom Drexler Plumbing, Air & Electric is Hiring a Dispatcher Near Sanford, FL

Home Service DispatcherJoin our new Plumbing/Electrical division!"Family-Friendly Service. That’s…. American Air & Heat"If you possess a positive and enthusiastic approach to customer service, we want to talk to you! You must be smart, independent, able to make decisions, and able to multi-task in a fast-paced, high-volume, customer service-focused office environment.
About Us
  • Voted 2023 Next door's Neighborhood FAVE*
Since 1986 American Air & Heat has been a value driven business. Focused on the mission of providing each client with prompt, professional and trustworthy information. Allowing each client to make the best decisions for their home, family and comfort, ensuring their 100% satisfaction.
Using the Golden Rule as our compass; every action we take will be focused on our customers satisfaction. Our goal is to provide each customer with the highest level of Workmanship, Integrity and Trustworthy Solutions for their home. We cannot succeed in our mission without our customers and their trust in us.
Essential Job Functions
  • The Dispatcher reports to the Customer Service Manager.
  • Dispatch all service calls to ensure maximum scheduling efficiency without compromising client satisfaction.
  • Manage the dispatch board to keep field personnel on the move and generating revenue. Make every effort to compress call scheduling effectively and maximize productivity.
  • Notify clients ahead of time without fail if the technician is not going to arrive at their home within the scheduled time window and re-scheduling the time at the client’s convenience.
  • Communicate with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to the technicians. Every effort should be made to keep technicians on the job.
  • Strictly adhere to the Dispatching for Profits Priority Service Schedule to ensure the “Right” technician is sent to the “Right” appointment.
  • Share responsibility to ensure that all technicians arrive at their designated appointments ON TIME.
  • Debrief technicians after each call and insist that all employees collect payment immediately after each job is completed.
  • Obey the company Code of Ethics, Team Rules, and Team Philosophy
  • Performs other related duties as assigned.
Qualifications
  • Minimum 2 years of experience in Customer Service, strong Admin & computer skills.
  • Geographical knowledge of service area and/or map reading skills
  • Advanced communication and customer service skills
  • Experience in using Microsoft Word and Excel
  • Must be detail oriented, have great follow-up, and can multi-task
  • Ability to pass a background check and drug screen
Experience/Education
  • High School Diploma or equivalent
Compensation
  • Based on experience
Benefits
  • Medical, Dental and Vison Insurance that goes into effect the 1st of the Month after 60 days!
  • 3% 401(k)/IRA Match at 100%
  • 100% paid Long-Term Disability
  • Life Insurance
  • PTO & Paid Holidays
  • Weekly Direct Deposit
  • Employee Referral Program
  • PTO starts accruing while your on-boarding

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$39k-52k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

06/02/2024

WEBSITE

tomdrexlerplumbing.com

HEADQUARTERS

LOUISVILLE, KY

SIZE

100 - 200

FOUNDED

1982

TYPE

Private

REVENUE

$10M - $50M

INDUSTRY

Specialty Trade in Construction

Related Companies
About Tom Drexler Plumbing, Air & Electric

Tom Drexler Plumbing is a provider of heating, drain cleaning, air conditioning and plumbing services.

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The job skills required for Dispatcher include Customer Service, Scheduling, Plumbing, Microsoft Word, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

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If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

02/07/2022: Vincennes, IN

Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.

12/30/2021: Oklahoma City, OK

A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.

02/03/2022: Oklahoma City, OK

A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

02/02/2022: Las Cruces, NM

A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

12/12/2021: Pittsburgh, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

01/02/2022: Evansville, IN

Communicate with all parties before & during the job and getting feedback and updates.

12/25/2021: Eugene, OR

Complete a City employment application.

01/04/2022: Manchester, NH

Dispatchers should use an understanding tone and approach when communicating with callers.

01/03/2022: Las Cruces, NM

Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

03/06/2022: Tucson, AZ

Step 3: View the best colleges and universities for Dispatcher.

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