Duties:

- Greet and welcome guests as they arrive at the restaurant or hotel
- Escort guests to their assigned tables or rooms
- Provide menus and explain daily specials to guests
- Take and manage reservations over the phone or in person
- Answer phone calls and provide information about the establishment
- Assist with seating arrangements to ensure efficient use of dining space
- Monitor dining areas to ensure cleanliness and proper set-up
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle guest inquiries, complaints, and requests in a professional manner
- Maintain knowledge of menu items, promotions, and special events

Skills:

- Excellent phone etiquette and customer service skills
- Strong guest relations skills with a friendly and welcoming demeanor
- Familiarity with Aloha POS system or similar point-of-sale software is a plus
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills with attention to detail
- Ability to work well in a team and communicate effectively with colleagues

Note: Prior experience in the hospitality industry is preferred but not required. Training will be provided.

We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing exceptional guest service and enjoy working in a dynamic environment, we would love to hear from you. Please apply with your resume and contact information.

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend

Work Location: In person