The General Manager will be responsible for all day-to-day activities within the store. They are responsible for employee management, scheduling, ordering and maximizing inventory, and most importantly – customer satisfaction. The General Manager will be responsible for hiring and training new employees as well as their career developments such as performance reviews, goal setting and promotions.

• Full compression of all job duties in the store

• Ensuring employees are fully trained and understand the menu

• Scheduling employee shifts

• Keeping track and ordering inventory

• Hiring and training new employees

• Always maintain cleanliness of the store

• Responsible for getting shifts covered for an absent team member

• Works closely with Assistant Managers/shift leads making sure food quality and excellent customer service is met

• Fulfilling catering orders, large deliveries, and participating in community events

• Working with Owners to ensure the store is maintaining food & labor cost goals

• Taking notice of corrective action whenever a team member does something against the Toastique standards

• Ensures all in-store signage is up to date and all employee resources are current

• Constant communication with the Owners to ensure the store is successful

• 5 years of Hospitality Industry experience

• Food Safety Manager Certification

• 2 years working at Toastique and/or proven leadership role