Do you love working with people? Join our team in providing guests with highly personal service and memorable experiences. Customer service experience and strong communication skills required.

The host or door captain is an important member of the restaurant team. They are responsible for managing the front-of-the-house operations and ensuring the overall customer experience is a positive one. Responsibilities includes greeting customers upon arrival, managing reservations, and assigning tables to guests.

Responsibilities

• Always greet and welcome guests promptly in a warm and friendly manner
• Always thank and give fond farewell to guests conveying anticipation for their next visit
• Assist guests with table reservations
• Assist guests while seating
• Ensure guests are serviced within the specified time
• Has a good knowledge of menu and presentation standards
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette
• Work with fellow staff and managers to ensure that the restaurant achieves its full potential
• Completes the daily responsibilities that are set for each shift
• Complete closing duties, including restocking items, turning off lights, etc.
• Any other duties related to food and beverage service assigned by the manager

Qualifications

• Good command of both spoken and written English
• Should have a pleasing personality
• Excellent guest service skills
• Good knowledge of food and beverage service
• Hands-on experience in cashier duties
• Attention to detail
• Patience and customer-oriented approach
• Responsible and trustworthy
• 2 – 3 years of work experience in Food & Beverage

Job Details

• Wage: From $10 per hour (plus gratuity)
• Most earn between: $20 - $30 per hour
• Full-time (part-time non-summer)
• Day or Evening shift
• PTO and Vacation Time
• Health Insurance (Full-time only)

Equal Opportunity

Toast Hotel Group is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

We are committed to promoting pay equity. Rate of pay is determined based on each individual's experience and qualifications.

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Expected hours: 30 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• New Buffalo, MI: Relocate before starting work (Required)

Work Location: In person