Qualifications: Minimum of high school diploma or equivalent – bachelor’s degree preferred. Family member or caregiver of child with emotional, behavioral, or mental health disorder preferred. Personal experience with children’s emotional and behavioral health issues and in navigating child-serving systems. Non-profit organization experience and work history within child serving systems preferred.

Skills & Knowledge Required:

• Experienced in training and recruiting individuals and caregivers, as well as coalition building.
• Professional development training and technical assistance skills.
• Experience in building and maintaining professional relationships with local agencies and individuals in the community (particularly in Northeast/East Tennessee).
• Experience and capabilities of working with culturally diverse populations.
• Knowledge and personal experience with children who have emotional and behavioral disorders.
• Knowledge and experience with the juvenile justice, educational, and other child-serving systems.
• Knowledge of the service area and of resources for children with mental health and co-occurring disorders.
• Demonstrated ability to work independently and efficiently.
• Proven commitment to system of care principles and to working effectively as a part of a team.
• Excellent organizational, communication and problem-solving/creative thinking skills.
• Proficient computer and writing skills.

Duties & Responsibilities/Principal Activities:

• Marketing to and recruitment of training participants and volunteers- giving special attention to participant needs and superb customer service to participants through all events.
• Coordinating with STRONG Family Partners and STRONG Family Program Director to ensure families enrolled in the program are aware of and attend available parenting training as appropriate.
• Utilizing social media and other marketing strategies to engage and recruit trainees as appropriate.
• Responding to communications and training requests, including on-going communications, project-based communications, and upcoming events, as well as coordinating the responses to requests.
• Securing and managing training logistics, including event space.
• Provide parenting training to families, in addition to other training provided by TN Voices. Training families in the Nurturing Parenting curriculum and other training curriculum as appropriate.
• Provide 6 – 8 training sessions per quarter with a minimum of 6 attendees per training either in person or virtually.
• Housing, maintaining, and updating the documentation and databases pertaining to training programs and participants.
• Ensure that we conform to CARF standards applicable to the services provided.