Be unstoppable with us!T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Be unstoppable with us!

At T-Mobile, we're synonymous with innovation—and you could be part of the team that disrupted an entire industry! We've reinvented customer service and brought real 5G to the nation. Our work is as exciting as it is rewarding, so consider this career opportunity as your invitation to grow with us, make big things happen with us, and above all, #BEYOU with us. Together, we won’t stop!

As a Senior Technology Solutions Manager on the Product Management team, you'll play a pivotal role in shaping the future of technology in wireless and beyond. You'll be instrumental in driving consistent multi-functional communications, setting norms for key conversations, and leading all aspects of major projects within the team. Your expertise will guide the team in supporting ongoing projects, tools, and customer communications, ensuring that our technical projects stay on track. You'll be surrounded by like-minded individuals who share a deep passion for doing things differently with new technologies to enhance our customers' connected lives.

Join us and be a part of the Un-carrier movement, steering the future of products at T-Mobile and helping to meet the needs of our customers' connected lives. Your ability to think fast, handle complex projects, and maintain strong relationships will be key to delivering amazing products and customer experiences.
Let's make big things happen together!
**This role is located in Bellevue, WA and requires three days a week in office collaboration

Job Responsibilities:

Strategy

• Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative.
• Prepares high level solution design presentations for business and org leadership review.
• Serves as a SME of existing functionality for a channel.

Project Management

• Leads inception activities, including breakdown of business requirements and technical scope definition.
• Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning.
• Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of med to highly complex initiative.
• Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management.
• Supports issue triage on customer concern resolution for technical solution issues. Owns solution decomposition and negotiation of support feasibility for cross domain initiatives and solutions.
• Accountable for technical solution delivery on initiatives, including scope negotiation, solution alignment and timeline management.

Relationship and People Management

• Performs day-to-day management of customer relationships on large and complex cross domain initiatives.
• Provides leadership in evolving the domain's core system solutions design and orchestrates solutions across domain teams.
• Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way.
• Partners across multiple IT teams, and Business to ensure clarity on assessment impacts in alignment with scope of project or initiative.
• Identifies improvements, makes critical decisions and works with domain authorities throughout the organization to implement solutions.
• Multi-tasks while handling business requests from end-to-end for core systems, in a fast paced and rapidly-changing environment.

Education:

• Bachelor's Degree Computer Science or Other Technical Subject area.

Work Experience:

• 7-10 years Related working experience.

Knowledge, Skills and Abilities:

• Analytics
• Communication Communicates technical and functional solutions effectively and efficiently. 
• Ability to separate what is important from what is urgent and find the best path forward from among multiple scenarios.
• Problem Solving Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience.

• At least 18 years of age
• Legally authorized to work in the United States

#LI-CorporateWashington Pay Range : $148,700.00 - $201,200.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/

Never stop growing!T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.